How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Moss Adolygiadau

http://www.moss.co.uk

Rated

Ardderchog

Service

4.6

Product

4.6

11,798

1,587

367

278

639

14,669

ratings over the past year

Arddangos pob 165,876 adolygiad

Cwsmer Dibynadwy

13 years ago

Dyddiad y pryniant: 04/05/2012

Excellent service. The flexibility around delivery day was particularly helpful

Product reviews

Cwsmer Dibynadwy

13 years ago

Dyddiad y pryniant: 15/04/2012

Very good customer service and quality.

Product reviews

Cwsmer Dibynadwy

13 years ago

Dyddiad y pryniant: 28/04/2012

shop not so good internet shopping brillant

Product reviews

Cwsmer Dibynadwy

13 years ago

Dyddiad y pryniant: 26/04/2012

First class service! Thank you.

Product reviews

Cwsmer Dibynadwy

13 years ago

Dyddiad y pryniant: 29/04/2012

Superb service, very fast delivery, item well packaged and exactly as described on the website.

Product reviews

Cwsmer Dibynadwy

13 years ago

Dyddiad y pryniant: 17/05/2012

Great service even when I chose the wrong size garment and had to return it.

Product reviews

Cwsmer Dibynadwy

13 years ago

Dyddiad y pryniant: 19/04/2012

Excellent service. VAT needs to come off at checkout to match TM Lewin. I shouldn't…

Excellent service. VAT needs to come off at checkout to match TM Lewin. I shouldn't have to pay it and hope I get it back [I am in Australia and not liable for VAT]. Products are great quality. Thank...

Read all

Cwsmer Dibynadwy

13 years ago

I have found customer service staff to be responsive and helpful.

Product reviews

Cwsmer Dibynadwy

13 years ago

Dyddiad y pryniant: 26/04/2012

Still awaiting a reply to a message and phone call asking to buy additional items.

Moss Bros

Moss

13 years ago

there was a system error and a character was missing on the email address, the emails were set to 'sean.reel@googlemal.com'. Please accept my apologies. This is the email I have sent: Dear Mr Reel Many thanks for your enquiry. Unfortunately we only sell Zegna set suits, we do not sell the trousers separately, I am really sorry to disappoint you. Hi Moss Team, I bought two Zenga Cloth suits recently. I would like to order a spare pair of trousers for each. Regards, Sean Once again I apologise. Kind regards Moss Online Customer Care

Product reviews

Cwsmer Dibynadwy

13 years ago

Dyddiad y pryniant: 23/04/2012

Great product, well priced and prompt delivery. Overall a very positive experience

Product reviews

Cwsmer Dibynadwy

13 years ago

Dyddiad y pryniant: 29/05/2012

Excellent - delivery was quicker tnat expected

Product reviews

Not received a review invite?

Am Moss

A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.

Moss has over 100 stores nationwide.

Read all

020 7447 7200

128 Albert Street, Camden, London, City of London, NW1 7NE, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Moss Adolygiadau

Blazer Tailored Fit Blue Mix and Match Suit TrouserRhagor o adolygiadau o’r cynnyrch hwn (76)Edrychwch ar wefan y cynnyrchThey were a replacement pair and matched my old jacket perfectly

Dehavilland Double Cuff Bold Stripe Formal Shirt PinkEdrychwch ar wefan y cynnyrch

Ventuno Black & White Fine Stripe Formal ShirtEdrychwch ar wefan y cynnyrch

Dehavilland Regular Fit Non Iron Plain Double Cuff Formal Shirt BlackRhagor o adolygiadau o’r cynnyrch hwn (75)Edrychwch ar wefan y cynnyrch

Ventuno Black Satin Stripe TieRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrch

Mens Blazer Fine Stripe Scarf In PurpleRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrch

Dehavilland Double Cuff Regular Fit Bold Stripe Formal Shirt BlueEdrychwch ar wefan y cynnyrch

Dehavilland Regular Fit Mix and Match Suit Trouser CharcoalRhagor o adolygiadau o’r cynnyrch hwn (289)Edrychwch ar wefan y cynnyrchgood quality good fit

Dehavilland Regular Fit Charcoal JacketRhagor o adolygiadau o’r cynnyrch hwn (231)Edrychwch ar wefan y cynnyrchgood quality good fit

Lanificio F.lli Cerruti Dal 1881 Cloth Tailored Fit Black JacketRhagor o adolygiadau o’r cynnyrch hwn (51)Edrychwch ar wefan y cynnyrch

Lanificio F.lli Cerruti Dal 1881 Cloth Tailored Fit Black TrouserRhagor o adolygiadau o’r cynnyrch hwn (72)Edrychwch ar wefan y cynnyrch

Daniel Hechter Regular Fit Pinstripe Mix & Match Suit Trousers CharcoalEdrychwch ar wefan y cynnyrchThe trousers to match the Jacket are very well made and finished, exactly as the jacket was.

Daniel Hechter Regular Fit Stripe Mix & Match Suit Jacket CharcoalEdrychwch ar wefan y cynnyrchA beautiful jacket, very well made and finished.

Ventuno 21 Slim Fit Stripe Jacket Blue & WhiteEdrychwch ar wefan y cynnyrch

Ted Baker Leather Document BagRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrch

Zegna Cloth Regular Fit Navy 2 Piece Plain SuitEdrychwch ar wefan y cynnyrch

MENS WHITE DOT TIE, BY BLAZER IN PURPLERhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrch

Blazer Navy Cotton Twill JacketEdrychwch ar wefan y cynnyrch

Savoy Taylors Guild Exclusive Navy Rope Stripe SuitRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrch

Zegna Cloth Regular Fit Navy 2 Piece Plain SuitEdrychwch ar wefan y cynnyrch

Mens Shirt by Daniel Hechter with Double Cuff in WhiteEdrychwch ar wefan y cynnyrch

Blazer Five Pack Socks BlackRhagor o adolygiadau o’r cynnyrch hwn (29)Edrychwch ar wefan y cynnyrch

Zegna Cloth Regular Fit Black 2 Piece Plain SuitEdrychwch ar wefan y cynnyrch

Ventuno 21 Black Label Slim Fit Peak Lapel Dress Suit CharcoalEdrychwch ar wefan y cynnyrch

Ventuno 21 Black Label Slim Fit Golfball Shawl Collar Dress Suit NavyEdrychwch ar wefan y cynnyrch

Moss Bros Regular Fit Shawl Collar Dinner/Tuxedo Jacket WhiteRhagor o adolygiadau o’r cynnyrch hwn (32)Edrychwch ar wefan y cynnyrch

Moss Bros Covent Garden White Normal Collar Dress ShirtRhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrch

Moss Bros Covent Garden White Wing Collar Dress ShirtRhagor o adolygiadau o’r cynnyrch hwn (5)Edrychwch ar wefan y cynnyrch

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?