Mocka has had excellent service, all items bought to furnish and decorate our nursery have arrived prompting apart from one item. When emailed they replied promptly and sent a replacement rather than...
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Product reviews
Dyddiad y pryniant: 13/06/2017
0
Rhannwch
TC
Trusted Customer
Christchurch
8 years ago
What Trusted Customer said about Mocka New Zealand:
Couldn't fault the service but not happy with the bike.
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
8 years ago
We are sorry you have had this issue. Please email our Customer Service Team, hello@mocka.co.nz. Confirm your delivery details, order number and include photos, showing the bike and the faulty area on the bike. We can then get this resolved for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.