Our desk was delivered in 2 days and for the playmate they also allowed us to pick it up from their warehouse, as we were running out of time.
Each time I had a query, the response was quick and...
Read more
Product reviews
Dyddiad y pryniant: 27/06/2017
0
Rhannwch
Cwsmer Dibynadwy
9 years ago
I really appreciated the effort you made to get my parcel to me in the tight time frame I required. Thank you.
Dyddiad y pryniant: 27/06/2017
0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about Mocka New Zealand:
They provided me with parts that were missing from my last orders-really appreciated.
Prompt delivery, parcel was delivered well packaged, quality of product was as expected, easy to assemble with the screws and instructions all carefully packaged up.
Product reviews
Dyddiad y pryniant: 26/06/2017
0
Rhannwch
Cwsmer Dibynadwy
9 years ago
Simple, easy and straightforward to order.
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
9 years ago
We are sorry to hear you are not happy with your highchair. Can we please ask you to email the Customer Service Team at hello@mocka.co.nz. Include photos of any faults etc and we will do our very best to ensure we get these resolved for you. You are also welcome to return for a refund, follow this link to view information on our Returns policy - https://www.mocka.co.nz/returns-exchanges.html
I had inadvertently chosen the wrong delivery address and customer service was very quick to apply changes to my delivery address immediately after purchase.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
