Minnow Designs is no longer an active Feefo customer
Arddangos pob 255 adolygiad
Cwsmer Dibynadwy
6 years ago
Good service and quality shoes. Sizing small.
Good service and nice quality shoes. I liked the biodegradable completely recyclable packaging.
0
Rhannwch
KP
Kim Penny
6 years ago
What Kim Penny said about Minnow Designs:
Great quality, fast service
0
Rhannwch
Cwsmer Dibynadwy
6 years ago
Loved every second of our Minnow Designs experience - we will buy from them again.
0
Rhannwch
MA
Madd
Hamilton Island
6 years ago
What Madd said about Minnow Designs:
Perfection, best purchase
So beautiful
Perfect for my 11.5 month old who’s about to walk!
We live on Hamilton Island, QLD so this is perfect for the ocean, beach and pools 🥰
Stacey Fisher
Minnow Designs
6 years ago
Thanks so much for this lovely review! We really appreciate you taking the time to let us know about your experience.
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Rhannwch
Cwsmer Dibynadwy
6 years ago
Highly recommend
I love the products Minnow offer. The prints and great and the items are just what I’ve been looking for from the sand shoes to the bendy sunglasses to the dry bags. All really useful things for my...
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Stacey Fisher
Minnow Designs
6 years ago
Thanks for taking the time to leave a review. We really appreciate it! So glad you liked your Minnows!
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Rhannwch
Cwsmer Dibynadwy
6 years ago
Great little swimming shoes,comfy and light,but will only buy when on salet
Yes.and the service was fast and reliable
Love them
Stacey Fisher
Minnow Designs
6 years ago
Thanks for your review! So pleased that you liked Minnow beach shoes.
0
Rhannwch
Cwsmer Dibynadwy
6 years ago
Poor shipping info
I paid for express postage as i needed items for the weekend. However wasn't aware you guys only shipped 3 days aweek i think that needs to be better displayed on the website! I rang friday as i...
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Stacey Fisher
Minnow Designs
6 years ago
Thanks for taking the time to leave a service review and for your lovely product reviews. Product & service reviews are really helpful to a small business like ours.
I'm sorry you were disappointed with the shipping times. You can find our shipping info in the FAQ's section of our website. We ship every Mon, Wed & Fri morning and orders need to be in by 9am to go out that day. When you purchase express post, it should arrive the next day after we ship rather than taking the 2-3 days Australia Post estimates parcels will reach most of Australia (longer for regional Australia).
I'm so pleased that you had a good experience chatting to Rose and I hope that your little one gets lots of use out of her Minnows this summer and that we'll have another chance to exceed your expectations in the future.
If you need anything at all, please let us know.
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Rhannwch
Cwsmer Dibynadwy
6 years ago
Great quality
Amazing service and great quality product
0
Rhannwch
KT
Kimberly Thunder
6 years ago
What Kimberly Thunder said about Minnow Designs:
Good quality. Quick delivery
0
Rhannwch
Cwsmer Dibynadwy
6 years ago
Order not recurved yet.
I have been asked a few times for my feedback, yet despite paying for express postage on the 17th of December, my order is yet to arrive 12 days later. I have no doubt it’s a busy time of year but...
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Stacey Fisher
Minnow Designs
6 years ago
Hi there,
Thanks for your feedback. Your parcel was picked and sent within 12 hours of your placing your order and a shipping notification and tracking number sent immediately after. However after following up on your tracking details it does look like your parcel took way too long to reach you (arrived 30th Dec). Unfortunately we have no visibility over when orders are delivered, we expect our courier partners to deliver according to the service we pay them for. We then send our feedback email requests according to that schedule. My apologies that the delivery and feedback requests were out of alignment due to the late delivery of your parcel.
I'll lodge a complaint with Couriers Please and would encourage you to do the same. I'd refund your postage only it was shipped via free express shipping as part of our Christmas promotion.
Anything else you need, please let me know.
Thanks!
Stacey from Minnow Designs.
Cwsmer Dibynadwy
6 years ago
Thanks Stacey, all resolved. The shoes arrived and they are gorgeous. You have a lovely business. Don’t worry about the delay in arrival, it’s a very busy time of year for everyone, especially online shopping! All the best for a wonderful new 2020
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
