Bought two items recently. Very easy to deal with and very helpful, both web and on the phone. I had a slight technical issue which they promptly diagnosed and helped fix.
Proper customer service....
Item was not despatched until 10 days later when I telephoned and was told the order had been overlooked
harry
Mendelssohn Pilot Supplies
9 years ago
So sorry about this. Unfortunately, on the day you placed the order, we had a server failure. When we restored the system, your order did not restore from the backup. We have put a new system in place to ensure that this does not happen again.
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