were not proactive in resolving issues or offering compensation!
Luxury Holidays Direct
Luxury Holidays Direct
11 years ago
We are sorry to hear that you don't think we have been pro-active in helping resolve your issues with your Virgin Atlantic and Liat flights. As explained to you, these errors are totally beyond our control, and Virgin Atlantic have admitted responsibility for the errors that occurred during your vacation to Buccament Bay. We have been in constant contact with them, trying to resolve the issues you experienced during your stay, and have kept you informed of any developments they made us aware of.
I would like to invite you to write to our customer services department detailing your experiences and we will gladly send your comments onto Virgin Atlantic to address.
Yours Sincerely
Customer Services
Luxury Holidays Direct
LuxuryHolidaysDirect.com brings you affordable luxury. We offer fantastic holidays to Mauritius, Seychelles, Maldives, Dubai amongst many other long haul luxury destination... Nothing it's too much for us. Take a look...
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LuxuryHolidaysDirect.com brings you affordable luxury. We offer fantastic holidays to Mauritius, Seychelles, Maldives, Dubai amongst many other long haul luxury destination... Nothing it's too much for us. Take a look...
