The service was excellent as always , the only frustrating thing was having to wait at least 30 mins for a call back
Sharan Dhillon
Lumon
2 years ago
Good morning Margaret,
Thank you for taking the time to leave us a 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Rhannwch
FB
Frances Dowse-Brenan
Dilyswyd gan Feefo
2 years ago
What Frances Dowse-Brenan said about Lumon:
Very good service
Enthusiastic, polite and tenacious - even when I lost or forgot e-mails, they always followed things up. Fast and efficient service and clear explanations given or each stage of the process.
Sharan Dhillon
Lumon
2 years ago
Good morning Frances,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Rhannwch
CH
Clare Hughes
Dilyswyd gan Feefo
2 years ago
What Clare Hughes said about Lumon:
Excellent friendly service. My representative Bradley made the process quick and effective. Would recommend
Sharan Dhillon
Lumon
2 years ago
Good morning Clare,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Rhannwch
JV
John Viney
Dilyswyd gan Feefo
France
2 years ago
What John Viney said about Lumon:
Brilliant as normal a company that cares did my transaction on line but hadn’t filled in who to pay they were on the phone to me within the hour and was sorted there and then
Sharan Dhillon
Lumon
2 years ago
Good morning John,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
Rhannwch
RS
Richard Sainsbury
Dilyswyd gan Feefo
2 years ago
What Richard Sainsbury said about Lumon:
Very good except I did not realise that I had to organise the Bank payment , as before it had all been taken from our Bank!
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients.
Thank you for your kind words and thank you for choosing Lumon!
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
Open and straight to business
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
Rhannwch
AG
Alan Grebot
Dilyswyd gan Feefo
2 years ago
What Alan Grebot said about Lumon:
Quick and easy
Sharan Dhillon
Lumon
2 years ago
Good morning Alan,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Rhannwch
AG
Adrian Goddard
Dilyswyd gan Feefo
2 years ago
What Adrian Goddard said about Lumon:
Very professional
Angel
Lumon
2 years ago
Dear Customer,
Thank you for taking the time to leave us a review, we really appreciate it.
We are delighted to see that you had such a good experience with us and we look forward to serve you again in the future.
Many thanks
Ángel
0
Rhannwch
MC
Mrs Phyllida D Courtney
Dilyswyd gan Feefo
Somerset
2 years ago
What Mrs Phyllida D Courtney said about Lumon:
Efficient and helpful service.
Bit sceptical but all worked very well, worthy of our trust. Patient and flexible.
Sharan Dhillon
Lumon
2 years ago
Good morning Phyllida,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
Excellent help, support and service
Jordan
Lumon
2 years ago
Good afternoon,
Thank you for taking the time to leave us this 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
