Award-winning frozen food delivery, straight to your door.
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ratings over the past year
Love What You Eat is no longer an active Feefo customer
Arddangos pob 608 adolygiad
MT
Mr Stuart Thomas
4 years ago
What Mr Stuart Thomas said about Love What You Eat:
Excellent service,good quality products and value for money. I will gladly recommend them.
Kelly Ramsay
Love What You Eat
4 years ago
Thank you for your lovely review :) We are glad you love our products and service!
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Rhannwch
Cwsmer Dibynadwy
4 years ago
Disappointing so far
Ordering process was easy enough. However some errors did occur over the website pricing. This was eventually resolved through conversations with admin.
Products arrived on expected day but no...
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0
Rhannwch
PK
Peter King
4 years ago
What Peter King said about Love What You Eat:
Very satisfied.
All product excellent, I will definitely be returning for more!
Kelly Ramsay
Love What You Eat
4 years ago
Thank you for your lovely review! We are glad you love our service and products :)
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Rhannwch
AG
Anita Gowing
4 years ago
What Anita Gowing said about Love What You Eat:
All the items were in stock & I received an email to advise of the tracking #. I do however feel that the despatch notification should be automated in the same way as the order confirmation. Every...
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Kelly Ramsay
Love What You Eat
4 years ago
Hi Anita,
Thank you very much for your feedback. We really do appreciate it!
As a family-run, independent business, we are reliant on a third-party courier service, who we use to make a proportion of our deliveries. Unlike most businesses that use couriers, the fact that our deliveries are frozen or refrigerated and include ice packs, means that we are extremely restricted in which couriers we can use, and which are happy to transfer our goods for us. This makes it difficult for us to automate our updates, and currently means we have to rely on our courier to do so, much to our frustration. Our courier is supposed to provide customer updates with time slots, however it has been brought to our attention by some of our customers, that this is not always happening. We are now working with them to see how their service can be improved, and how we can be more accurate.
We appreciate you bringing it to our attention and hope that you will begin to see changes in the near future, once we have been able to resolve it with the courier.
Thank you
Victoria
AG
Anita Gowing
4 years ago
Thank you Victoria. I was suggesting that there could be an automated email generated by your system when the order status changes to 'despatched', which would include the tracking number. It would then be relatively straightforward for the customer to track the consignment themselves.
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Rhannwch
DA
David
Hereford
4 years ago
What David said about Love What You Eat:
Very good value and tasty food.
This was a new firm to us, so it was a bit of a gamble, but as it happened a successful one, with quick delivery and goods that were actually as it said in the advertisement/web site. Excellent all...
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Kelly Ramsay
Love What You Eat
4 years ago
Thank you for your lovely review! We are glad you took the chance on us and loved our products and service :) We hope you order from us again soon :)
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Rhannwch
RW
Roger Whitehouse
4 years ago
What Roger Whitehouse said about Love What You Eat:
Possibly the best smoked haddock I've eaten in years. I'd forgotten what the 'genuine' product tasted like after all this time buying the supermarket offering. I'm now a confirmed convert and will be...
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Kelly Ramsay
Love What You Eat
4 years ago
Thank you for your lovely review! We are glad you love our smoked haddock, we do try our best to always supply the best products :)
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Rhannwch
DG
Dennis Greatbatch
Chesterfield
4 years ago
What Dennis Greatbatch said about Love What You Eat:
Excellenr
An excellent product at a good price with swift delivery
Kelly Ramsay
Love What You Eat
4 years ago
Thank you for your lovely review :) We are glad you love our products and service!
0
Rhannwch
Cwsmer Dibynadwy
4 years ago
Disappointed that I was not advised of items that could not be supplied and that there was no automated email to provide the tracking details for the delivery. The service isn't measuring up to the...
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Rhannwch
JB
Jeffrey Bennett
North Wales
4 years ago
What Jeffrey Bennett said about Love What You Eat:
Very happy customer great service and delivery very good quality food !!
Great service and great quality food the fish was very good quality and the prices were very good!
Kelly Ramsay
Love What You Eat
4 years ago
Thank you for your lovely review! We are glad you love our products and service, we do try our best to source the best fish :)
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Rhannwch
Cwsmer Dibynadwy
4 years ago
Excellent tasty food.(from a good cook!!)
Excellent communication and service
Kelly Ramsay
Love What You Eat
4 years ago
Thanks so much for your comment & feedback, we really appreciate it!
Award-Winning Quality Frozen food, Straight To Your Door. Our normal delivery routine is 3-5 working days from recieving your order, Mainland UK Delivery. We will always contact you by email or telephone before your order is dispatched.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Award-Winning Quality Frozen food, Straight To Your Door. Our normal delivery routine is 3-5 working days from recieving your order, Mainland UK Delivery. We will always contact you by email or telephone before your order is dispatched.