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Adolygiadau Loans 2 Go

Arddangos pob 7,240 adolygiad

Cwsmer Dibynadwy

8 years ago

The manager at the reading centre was rude

Treating all customers equally.I witnessed myself how I was treated differently from other customers.

Luke

Loans 2 Go

8 years ago

Thank you for leaving us your feedback. We've tried to contact you to help resolve but have not had any response. We are sorry to hear you are not satisfied with how your appointment went. If you would like to share more details of your experience, please email our Professional Standards team at ps@loans2go.co.uk

Trusted Customer

8 years ago

What Trusted Customer said about Loans 2 Go:

Great team good result

Fantastic service got intouch realy quick. My loan was approved and paid within 24 hours. The phone team wher very proffesional and also nicola had great advice and didnt try to push a lump some onto...

Luke

Loans 2 Go

8 years ago

Happy to hear and will be sure to let Nicola know you left a review. Thanks for borrowing with Loans 2 Go!

Trusted Customer

8 years ago

What Trusted Customer said about Loans 2 Go:

Excellent costomer service

I will ssetinly recommend it to anyone .

Luke

Loans 2 Go

8 years ago

Thank you for leaving us a review, Anthony.

Trusted Customer

8 years ago

What Trusted Customer said about Loans 2 Go:

Very good service and nice speaking and friendly

Luke

Loans 2 Go

8 years ago

Glad to hear we could help Sheraz and thank you for borrowing with Loans 2 Go!

Trusted Customer

8 years ago

What Trusted Customer said about Loans 2 Go:

Really quick and comfortable. Bit high interest rates but something for something.

Luke

Loans 2 Go

8 years ago

Thanks for leaving us a review, Peter.

Trusted Customer

8 years ago

What Trusted Customer said about Loans 2 Go:

Very efficient service

Service was brilliant very efficient

Luke

Loans 2 Go

8 years ago

Thanks for borrowing with Loans 2 Go, Tracey! We really appreciate the review!

Cwsmer Dibynadwy

8 years ago

****

Luke

Loans 2 Go

8 years ago

We are sorry to hear you were dissatisfied with the service provided. If you would like to share more details of your experience, please email our Professional Standards team at ps@loans2go.co.uk.

Trusted Customer

8 years ago

What Trusted Customer said about Loans 2 Go:

Very good service from the staff in City centre branch-Joanne and Dean-exellent-

Luke

Loans 2 Go

8 years ago

Thanks, Jamal! Joanne and Dean will be glad to hear you left a review for them.

Trusted Customer

Sunderland

8 years ago

What Trusted Customer said about Loans 2 Go:

Totally shocking I needed help you took advantage

Was told totally different on the phone the person on the phone was polit couldn't help enough , but when I went to the shop to pick money up totally different. I was told I was accepted on the phone...

Luke

Loans 2 Go

8 years ago

Dear Jodie, Thank you for your feedback. I can confirm that when a customer has their initial call with a member of our New Business team they may fit the criteria and be eligible for a loan on face value but all loan applications are subject to a thorough affordability assessment. This is essential in our role as a responsible lender. As such no loan applications are confirmed or guaranteed over the phone and all customers are advised that their application is subject to this affordability assessment in branch. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Don’t forget if you wish to withdraw from your loan agreement, all customers have a 14 day grace period after signing. Furthermore, if a customer wishes to settle a loan agreement early they are entitled to a statutory rebate which would reduce the total amount repayable significantly.

Trusted Customer

8 years ago

What Trusted Customer said about Loans 2 Go:

They were very helpful in every way

Luke

Loans 2 Go

8 years ago

Thank you, Karen. Glad we could help!

Trusted Customer

8 years ago

When could I borrow again as pay direct debit each week thxs

Luke

Loans 2 Go

8 years ago

Hi Karen, if you would like to Top Up your current loan you will have to have made 12 weeks of weekly payments. In this scenario you would have to visit your local branch in order to Top Up. I hope this answers your questions and if you would like to discuss and arrange an appointment beforehand please contact our team on 0330 400 0403. Thank you again for using Loans 2 Go!

Trusted Customer

8 years ago

I got this loan on the website so not sure how many payments I've made but it's been a while and I believe it's in the 12 weeks thxs