How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Lifesure Adolygiadau

https://www.lifesure.co.uk

EXCEPTIONAL

Service

4.8

Product

4.7

1,568

258

1,875

ratings over the past year

Arddangos pob 33,599 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 month ago

I renewed 10days ago you took three payments from my account and I am yet to receive a Refund

Customer Care Champion

Lifesure

25 days ago

Good morning. Apologies for the delay in us responding. I have looked at your policy and see that you had accidentally paid for your policy 3 times. A refund of the additional money paid has been raised and refunded to you on the 20th April. I hope you are now in safe receipt of this. If you have not received this, please phone us on 01480 402460 and one of our agents can help you. Thank you for your continued custom.

Cwsmer Dibynadwy

25 days ago

Thank you for you reply which I guess is par for the course from complaints dept say little admit nothing Could you please answer the following 1.you took the premium twice but said the payment had failed hence why I rang and paid 2. Why was I told twice the monies were on the way , clearly not as on my third call I was told they were not 3. I raised a complaint twice via you complaints e mail too be told “ I don’t think that gets read “ 4. Why do you think it’s acceptable to wait for my monies to be returned

Dyddiad y pryniant: 31/03/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

25 days ago

All very easy and clear

Dyddiad y pryniant: 24/04/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

25 days ago

A good price, always helpful

Product reviews

Dyddiad y pryniant: 17/05/2025

John Phillip

Dilyswyd gan Feefo

GBR

25 days ago

What John Phillip said about Lifesure:

Very friendly and informative. Thanks. I have been a lifesure customer for many many years always looked after my insurance needs.

Product reviews

Dyddiad y pryniant: 13/05/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

25 days ago

Friendly, helpful and knowledgeable staff. Reasonably priced insurance.

Product reviews

Dyddiad y pryniant: 01/05/2025

John Sheldrick

Dilyswyd gan Feefo

GBR

25 days ago

What John Sheldrick said about Lifesure:

No problem dealing with this company, everything fine

Product reviews

Dyddiad y pryniant: 01/05/2025

Derek

Dilyswyd gan Feefo

25 days ago

What Derek said about Lifesure:

Very responsive. Great customer service.

Product reviews

Dyddiad y pryniant: 15/05/2019

Paul

Dilyswyd gan Feefo

GBR

25 days ago

What Paul said about Lifesure:

Very professional gave a good offer and van insurance

Product reviews

Dyddiad y pryniant: 21/04/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

25 days ago

It was very easy to renew and good price. Staff was super helpful

Dyddiad y pryniant: 29/04/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

26 days ago

I was delighted with the service.No problem with having my policy sent by mail. Very helpful staff.

Product reviews

Dyddiad y pryniant: 01/05/2025

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Lifesure Adolygiadau

Park Home InsuranceRhagor o adolygiadau o’r cynnyrch hwn (3,723)Edrychwch ar wefan y cynnyrchWould recommend you guys 👍

Motor InsuranceRhagor o adolygiadau o’r cynnyrch hwn (4,249)Edrychwch ar wefan y cynnyrchFriendly, informative, pleasant to deal with.

Static Caravan InsuranceRhagor o adolygiadau o’r cynnyrch hwn (5,042)Edrychwch ar wefan y cynnyrchCovers what is required. Reasonably priced

Static Caravan InsuranceRhagor o adolygiadau o’r cynnyrch hwn (5,042)Edrychwch ar wefan y cynnyrchJust renewed my static caravan insurance, no problems

Motorhome InsuranceRhagor o adolygiadau o’r cynnyrch hwn (5,425)Edrychwch ar wefan y cynnyrchVery happy, feel reassured in case anything goes wrong.

Motorhome InsuranceRhagor o adolygiadau o’r cynnyrch hwn (5,425)Edrychwch ar wefan y cynnyrchGood

Park Home InsuranceRhagor o adolygiadau o’r cynnyrch hwn (3,723)Edrychwch ar wefan y cynnyrchreceived exactly what I requested.I have had Lifesure now for many years and always find the service very good.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?