Letterbox4you Adolygiadau

Thank you for your feedback, and I'm very sorry to hear about your experience. We do try to make our live chat available as much as possible, but as a small business, this can be difficult to maintain during busier periods. That said, we completely understand how frustrating it must have been not to get through, and I truly apologise for the inconvenience. In addition to live chat, we’re also available through several other channels—including our contact form on the website, email, telephone, and even social media platforms such as Facebook. We're always happy to help, whichever way is most convenient for you. With regard to replacement keys, we do offer a listing in the “Keys & Locks” section of our website titled “Pair of Replacement Keys – Cut to Order.” This listing provides our email address for you to contact us directly to arrange for keys to be cut to your code. I’m sorry this wasn’t clearer, and I really appreciate you highlighting this—it’s helpful feedback, and we’re always looking for ways to improve the clarity and usability of our site. I also tried to contact you by phone today as I’d really like to assist you further, but unfortunately wasn’t able to reach you. Please don’t hesitate to get in touch—I'd be more than happy to help resolve this for you.

Thank you so much for your kind words! We're really pleased to hear you were happy with both the product selection and the personal service you received. Prompt and helpful communication is something we pride ourselves on, so it's great to know that came through. If there's anything else we can help with in the future, please don't hesitate to reach out!

Thank you for your wonderful feedback! We're glad you were happy with the price, fast delivery, and that the item met your expectations. Keeping you updated throughout the process is important to us, so we’re happy to hear you appreciated it. Thanks again for choosing us!

Thank you for your recommendation! We're happy to hear you found our service very good and efficient. We appreciate your support!

Thank you for your review! We're glad to hear you had a great experience.

Thank you so much for the wonderful review! We're delighted to hear you found our service informative, prompt, and courteous. It’s great to know your letter box arrived quickly and safely, and that you're happy with its strength and security. We’re proud to be your one-stop shop for all things letter box—thanks again for choosing us!

Thank you so much for your kind and detailed review! We're thrilled to hear you're happy with the quality of the parcel box and the fast delivery. I'm very sorry to hear about the slight buckle — while we're pleased to hear it was easily fixed, we're here to help and would always encourage customers to get in touch with us if they experience any issues or damage during delivery. It’s great to know the decals added a nice finishing touch, and that your previous purchase is still going strong after all these years—that’s exactly what we would expect from our high-quality products. We really appreciate your continued support and recommendation—it means a lot to us!

Thank you for your feedback. We're glad to hear you found our service fast and efficient. We appreciate your comments about the post box installation. To reduce unnecessary paper waste, we’ve chosen not to include printed instructions in the package; however, full installation guides are available on our website for your convenience. We're always here to help if you need any assistance. 😊

Thank you so much! We're glad you had a great experience with our service.