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Adolygiadau Leisure Guard Travel

MC

Mr Alan Cole

Southampton

2 years ago

What Mr Alan Cole said about Leisure Guard Travel:

Doesn’t start till 29/05/24

Dyddiad y pryniant: 05/05/2024

0

AW

Ann Wilson

Huntingdon

2 years ago

What Ann Wilson said about Leisure Guard Travel:

Great experience

The person I spoke to was very helpful, polite and patient. Cost of policy was less than I thought. Very pleased all round!

Leisure Guard Travel Insurance

Leisure Guard Travel

2 years ago

Thank you for your feedback. I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team

Dyddiad y pryniant: 07/05/2024

0

Cwsmer Dibynadwy

2 years ago

Had some problems with names but sorted quickly

Matt

Leisure Guard Travel

2 years ago

Thank you for your feedback. I understand that there was a situation where the lead passenger name and additional traveller were the same and we are currently investigating how this happened. I apologise for any inconvenience caused but can see this has been resolved now. I trust that you have received revised policy documents showing this but if you need any further assistance, please do not hesitate to contact us. Regards Leisure Guard team

Matt

Leisure Guard Travel

2 years ago

Further to the above, i have been speaking with the price comparison site you purchased the policy from and they have advised the issue occurred due to a browser autofill on their end which they are working on at the moment to address. It would therefore seem that the problem occurred outside of Leisure Guards control so with this in mind, can you confirm that the rating provided reflects the overall service received at the point of purchase? If so, please let us know of any other issues or if you were happy with the service, please re-rate the review based on this. Regards Leisure Guard team

Cwsmer Dibynadwy

2 years ago

Thanks for sorting this

Dyddiad y pryniant: 03/05/2024

0

MD

Miss Emma Dawson

Doncaster

2 years ago

What Miss Emma Dawson said about Leisure Guard Travel:

Good customer care

Great price for cover. Made a mistake and they were easy to contact and amend a date of birth. Not gone on holiday yet, hopefully I won't have to use the insurance but I'm glad to know what I'm...

Leisure Guard Travel Insurance

Leisure Guard Travel

2 years ago

Thank you for your feedback. I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team

Dyddiad y pryniant: 07/05/2024

0

MP

Mr Ian Price

2 years ago

What Mr Ian Price said about Leisure Guard Travel:

Quick easy to use and great value

Leisure Guard Travel Insurance

Leisure Guard Travel

2 years ago

Thank you for your feedback. I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team

Dyddiad y pryniant: 05/05/2024

0

Cwsmer Dibynadwy

2 years ago

Called to make an amendment through really quickly and then so helpful

Leisure Guard Travel Insurance

Leisure Guard Travel

2 years ago

Thank you for your feedback. I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team

Dyddiad y pryniant: 04/05/2024

0

Cwsmer Dibynadwy

2 years ago

Very clear to understand what was asked. We are old, so very nervous with the internet, so was good!

Leisure Guard Travel Insurance

Leisure Guard Travel

2 years ago

Thank you for your feedback. I am pleased to see the score given, but the initial review invite was designed to capture your comments on the actual purchase of the policy and not the complete end to end claims process so can you confirm that the rating provided reflects the overall service received at the point of purchase? If so, please let us know of any other issues or if you were happy with the service, please re-rate the review based on this. Regards Leisure Guard team

Leisure Guard Travel Insurance

Leisure Guard Travel

2 years ago

My apologies as the recent message was sent in error. I would like to thank you for your feedback. I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team

Dyddiad y pryniant: 06/05/2024

0

Cwsmer Dibynadwy

2 years ago

Too soon

Matt

Leisure Guard Travel

2 years ago

Thank you for your feedback. I am pleased to see the score given, but the initial review invite was designed to capture your comments on the actual purchase of the policy and not the complete end to end claims process so can you confirm that the rating provided reflects the overall service received at the point of purchase? If so, please let us know of any other issues or if you were happy with the service, please re-rate the review based on this. Regards Leisure Guard team

Dyddiad y pryniant: 03/05/2024

0

MM

Mr Robert Mcnally

Wishaw

2 years ago

What Mr Robert Mcnally said about Leisure Guard Travel:

Rab

Good cover good price

Leisure Guard Travel Insurance

Leisure Guard Travel

2 years ago

Thank you for your feedback. I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team

Dyddiad y pryniant: 03/05/2024

0

MW

Miss Sharon Williams

Warrington

2 years ago

What Miss Sharon Williams said about Leisure Guard Travel:

Really easy process

Dead easy to buy. Fab value for money. No issues.

Leisure Guard Travel Insurance

Leisure Guard Travel

2 years ago

Thank you for your feedback. I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team

Dyddiad y pryniant: 06/05/2024

0

Leisure Guard Travel Adolygiadau

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?