Leisure Guard Travel Adolygiadau

Thank you for your feedback. We are grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team

Thank you for your feedback. I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team

Thank you for your feedback. We are grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team

Thank you for your feedback. I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team

Thank you for your feedback. We are grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team

Thank you for your feedback. I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team

Thank you for your feedback. We are grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team

Thank you for your feedback. I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team

Thank you for your feedback. I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team

Thank you for your feedback. I am keen to understand the comments in more detail so would you be able to elaborate please? Once i know more, ill then happily investigate the situation to resolve this. Regards Leisure Guard team

Please could you provide some more detail please around your comments as we are keen to understand what you found confusing so we may address this. Regards Leisure Guard Team

Thank you for your feedback, although im still a little unsure on the specifics. The policy benefits have certain sections where the amount of cover available differs depending on the claimants age. For example, the lost cash benefit is reduced for claimants under the age of 18 but there is only one section of cover that changes for the over 65's. Neither of these policy terms and conditions are on the application form (which im assuming means the website when you went through the purchase process). This does not relate to the question of eligibility. To confirm, Leisure Guard policies are available for those aged over 65. The policy terms and conditions in terms of age eligibility state that we will offer cover for those aged 74 and under for Annual Multi trip policies and aged 84 and under for Single Trip policies - does this answer the question? If not, please let me know. Regards Leisure Guard team

Does this answer your question adequately or do you still feel that confusion remains when trying to purchase a policy? If so, im keen to understand and address this properly to prevent any such occurrences in the future. If not, and you're happy that the query has been resolved, would you consider re-rating the review to reflect this please? Regards Leisure Guard team