How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Laptops Direct Adolygiadau

http://www.laptopsdirect.co.uk/

ARDDERCHOG

60%

service satisfaction

87%

delivery satisfaction

86%

recommends

Service

4.4

Product

4.6

801

109

1,056

ratings over the past year

Arddangos pob 93,039 adolygiad

Trusted Customer

Dilyswyd gan Feefo

1 month ago

Satisfied with delivery

Recommends

Product reviews

Dyddiad y pryniant: 19/08/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 month ago

Satisfied with delivery

Recommends

Ordered online, 2days later the tablet arrived, in perfect condition.

Dyddiad y pryniant: 15/08/2026

Unhappy Customer

Dilyswyd gan Feefo

GBR

1 month ago

Dissatisfied with service

Dissatisfied with delivery

Does not recommend

What Unhappy Customer said about Laptops Direct:

I personally would avoid Laptops Direct. The courier DPD took the phone to the incorrect door of the property (another business) took a POD photo, then was told he was in the wrong place. The driver...

Product reviews

Dyddiad y pryniant: 19/08/2026

Trusted Customer

Dilyswyd gan Feefo

1 month ago

Dissatisfied with service

Satisfied with delivery

Does not recommend

Dyddiad y pryniant: 19/08/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 month ago

Dissatisfied with service

Dissatisfied with delivery

Does not recommend

Product reviews

Dyddiad y pryniant: 15/08/2026

Andrew

Dilyswyd gan Feefo

GBR

1 month ago

Satisfied with delivery

Recommends

What Andrew said about Laptops Direct:

Ive used them before to buy a laptop. They provided the service I've experienced before, so I was very happy with them.

Product reviews

Dyddiad y pryniant: 18/08/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 month ago

Satisfied with delivery

Recommends

Perfect 😊 it was so easy and simple. It was really well advertised and described. You could choose the date you wanted it delivered even the next day which is what selected.

Product reviews

Dyddiad y pryniant: 17/08/2026

Simon

Dilyswyd gan Feefo

GBR

1 month ago

Satisfied with service

Satisfied with delivery

Recommends

What Simon said about Laptops Direct:

I have used these guys for all of my previous purchases and the speed or service and prices have been fantastic. Any issues or any changes of mind have been dealt with my customer services with...

Product reviews

Dyddiad y pryniant: 15/08/2026

Trusted Customer

Dilyswyd gan Feefo

1 month ago

Product reviews

Dyddiad y pryniant: 17/08/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 month ago

Satisfied with service

Satisfied with delivery

Recommends

Product reviews

Dyddiad y pryniant: 17/08/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Laptops Direct Adolygiadau

Samsung Galaxy Tab A11+ 11 Grey 256GB Wi-Fi TabletMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchI'm very pleased with the tablet

Samsung Galaxy A37 5G Awesome Charcoal 6.7 256GB 5G Unlocked & SIM Free SmartphoneMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGreat budget phone, no need to pay any more for a business phone. Bells and whistles not needed.

Norton 360 Deluxe Gaming Internet Security with VPN 3 Devices 12 Month SubscriptionMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

HP 105 Wired Mouse BlackMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchFor what this is, a basic mouse, it does exactly what it needs to.

Nothing Phone (3) Black 6.67 256GB 5G Unlocked & SIM Free SmartphoneMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

Samsung Galaxy A37 5G Awesome White 6.7 256GB 5G Unlocked & SIM Free SmartphoneMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchExcellent phone and very affordable price.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?