Land Rover Insurance & Accident Assistance is no longer an active Feefo customer
Arddangos pob 226 adolygiad
ST
Steven
Dilyswyd gan Feefo
7 years ago
What Steven said about Land Rover Insurance & Accident Assistance:
Very good no real problems only lengthy delay in providing confirmation of go ahead to Hatfield’s body shop
1
Rhannwch
KA
Kay
Dilyswyd gan Feefo
7 years ago
What Kay said about Land Rover Insurance & Accident Assistance:
Land Rover insurance sorted out all the claim when my car was hit by another car and the driver drove off
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 years ago
Good experience but repairs took too long
The claim was initially dealt with very quickly and efficiently. As the accident was not our fault we were provided with a hire car similar to our own car the day after the accident which was...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 years ago
Work needed to better serve customer
Failed to log initial accident. Had to speak to several different people every time. Didn’t know where my car was being delivered to for repair, in fact I had to tell the insurance company after...
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Anwen L
Land Rover Insurance & Accident Assistance
7 years ago
We're very sorry to hear about your recent experience, I have informed our Customer Experience Team who will look into this and they will contact you to discuss the issues further.
0
Rhannwch
MA
Max
Dilyswyd gan Feefo
7 years ago
What Max said about Land Rover Insurance & Accident Assistance:
The Service was ok. I did have to call on several occasions to check the status of my car repair. The people I spoke to were nice and helpful when I spoke to them which was very helpful during the...
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0
Rhannwch
JO
John
Dilyswyd gan Feefo
7 years ago
What John said about Land Rover Insurance & Accident Assistance:
terrible
terrible, had to keep phoning and pushing the claim, they told me I had £150 excess to pay, when I picked up the car had to pay £300!
Anwen L
Land Rover Insurance & Accident Assistance
7 years ago
Many thanks for reviewing your recent experience with our service. We're very sorry that the service was not our usual standard. I have informed our Customer Experience Team who will look into this and they will contact you to discuss further.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 years ago
Excellent customer service, fast and efficient, excellent communications keeping me up to date.
Anwen L
Land Rover Insurance & Accident Assistance
7 years ago
Thank you for your wonderful review. We're very pleased that you were happy with the service you received from Land Rover Car Insurance.
0
Rhannwch
BA
Barry
Dilyswyd gan Feefo
7 years ago
What Barry said about Land Rover Insurance & Accident Assistance:
My car was crunched by persons unknown in a car park with CCTV - I was disappointed to be told that you would not ask to view the footage
Anwen L
Land Rover Insurance & Accident Assistance
7 years ago
Thank you for your feedback. Sorry you were disappointed with the service you received. I have informed our Customer Experience Team who are looking into this and will contact you shortly to discuss.
0
Rhannwch
GE
Gerard
Dilyswyd gan Feefo
7 years ago
What Gerard said about Land Rover Insurance & Accident Assistance:
Only down point was that the Hired replacement car whilst a lovely car was only a 5 Seater whereas my own vehicle is a 7 seater , this resulted in having to change lots of plans and trips we had...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
