Lovely experience with Claire, she was very knowledgeable regarding our destinations and assisted putting a great package together for us for our November vacation
James
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Aaron was very friendly and professional, he also provided us with several options for our holiday. The options to do twin hotels on our holiday will give us the flexibility to see a lot more.
Dev
Kuoni
3 years ago
Thank you for taking the time to review the service in store Mr Appleyard. Delighted to hear that Aaron created the options with skill and expertise.
The continued loyalty to our store and Kuoni is very much appreciated.
Regards
Dev Armugam
Store Manager
You have an excellent group in Peter Jones' store in Sloane Square. I was (and have been in the past) very well looked after by Lucy Barry and her colleagues
Matt
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Wonderful service, far better than any high street provider
Great insight
Professional
Passionate about the islands
Main thing for myself was, easy to deal with
PERFECT 10/10
Alison
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
They took all the hassle out of booking our trip, in a very short time . Taking care of all the little details e may have overlooked. Excellent service at a good price. I expect if we had shopped...
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James
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Very helpful, and quick to respond. Looked at options until we found a price matching my customers budget
Alison
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
There was no hard sell I visited the Trafford centre branch and called in to ask about a trip, that I have been planning for my 50th birthday. I was given in depth details of a trip from Lauren she...
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Kerry
Kuoni
3 years ago
Hi Samantha, thank you so much for your kind words and I will be sure to pass your comments on to Lauren.
The inquiry started well with the agent coming up for some excellent ideas for our trip to Singapore and Thailand. However as the process continued I became less happy. The price spiralled and I...
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Lynn
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us.
I understand we were able to change the flights for you and thank you so much for keeping your booking with Kuoni. We will take on board all of your feedback.
From arrival at the store Megan was welcoming and friendly. She was keen to know what we wanted from the holiday rather than just selling us what she thought was best. She had first hand knowledge of...
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Jane
Kuoni
3 years ago
Dear Joanne,
Thanks so much for your lovely words about Megan. It makes me very proud of my staff and I have passed on your comments to Megan.
Thanks again.
Best wishes,
Jane - Store Manager
My dream holiday was made into reality thanks to Charlotte
Dev
Kuoni
3 years ago
Thank you so much for your review and for taking the time comment on the service delivered.
Good personal service with advice comes from listening to you, no pressure selling, making you feel as comfortable and subsequently making suggestions, is what we do and have done so in Sheffield for 13 years now. This, fused with having been there and experienced first-hand also helps!
I have passed the kind words over to Charlotte.
Many thanks
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