Dear Customer,
Thank you for taking the time to share your feedback. We're truly sorry to hear that you were disappointed with your purchase.
The advertised RRP is based on the original manufacturer's suggested price when the product was initially released. However, we understand that expectations around quality can vary, especially when comparing different product lines.
We appreciate your loyalty to Japanese knives and your passion for high-quality craftsmanship. If you'd like to discuss returning the knives or have any other concerns, please reach out to our customer service team, and we'll be happy to assist you.
Your feedback is valuable, and we will certainly take it on board.
Kind regards,
Knives of Japan Customer Service