Hi Steven,
Thank you for your feedback.
I have just had a check with our team and we can't find any emails or messages from your email in your order number. Not to worry, we'll drop you an email today so we can support you further.
Kind regards,
Kiniki.com
0
Rhannwch
PE
Pauline Elliff
Dilyswyd gan Feefo
ESP
2 months ago
What Pauline Elliff said about Kiniki:
Pauline
Beautiful colours
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 months ago
Très bon contact avec le service client pour un problème d'élastique cassé sur deux maillots, remplacement gratuit, arrivage rapide. merci
1
Rhannwch
KE
Kelly
Dilyswyd gan Feefo
USA
2 months ago
What Kelly said about Kiniki:
Clasp *****
Was not needed
0
Rhannwch
AH
ahe
Dilyswyd gan Feefo
DEU
2 months ago
What ahe said about Kiniki:
jit
Product support and replacement, absolut fine !
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 months ago
Beautiful bikini
Delivery very fast
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 months ago
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 months ago
Nice idea but tan lines appear
Shipping took a long time. I forgot to use my rewards on my second purchase and I won't be making a third so oh well!
Dom
Kiniki
2 months ago
Hi Jenny,
We are sorry to hear that the items were not to your liking. Please drop us an email on admin@kiniki.com so we can support you further with our 100% Satisfaction Guarantee.
With regards to the shipping taking too long - I can see that you placed the order Saturday June 6th and the order was picked and packed on Monday June 8th when we reopened after the weekend. It was collected that night and was delivered to you from the UK to US on Saturday June 11th, 5 days later as we outline online.
We do have faster services available for those that need their order faster.
Kind regards,
Kiniki.com
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.