Ordered over the phone, the young man was extremely helpful. knowledgable and polite
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Quick delivery and good communication throughout, excellent customer service. Clear website
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Great service, Fast Delivery, would certainly use again
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Gift arrived well packaged and in less than the advertised time.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Great service and value
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
The service was excellent and with a very quick delivery.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Excellent service very quick deliverys
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
lovely album
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
very dissappointed
very dissappointed
Keep It Personal
Keep It Personal
13 years ago
I can see that you ran out of characters when placing the order. The entire process is computerised and we copy and paste the customers message into the engraving machines from the order confirmation to avoid any human error.
We usually correct obvious misspellings and the spell checker picks them out to make them obvious with a red underline, however "Bi" is a word and wouldn't have been highlighted - but I think we could of picked it out in the quality check.
However I am happy to send you another glass free of charge with the full engraving. Please contact me if this is suitable.
We have 99% postive feedback on Feefo and 5 star ratings on other independent sites so please see this as a one of oversight - I don't want to lose a highly valued customer.
Many thanks
Andy Smith
Keep It Personal LTD
Director
Keep It Personal
Keep It Personal
13 years ago
Just wondering if you are happy with the replacement we sent you?
Many thanks
Andy Smith
Keep It Personal LTD
Director
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.