Only used Kangaroo, so can't give a score of excellent.
Also some very large lorries do use the unloading area, which means only one unloading ramp left for all other users.
My room door has a sharp...
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Kangaroo Self Storage Ltd
Kangaroo Self Storage Ltd
11 years ago
Thank you so much for spending time providing us with feedback on our service and product, your comments are invaluable.
Your comment with regard to the lift is very timely as we have recently instructed a second lift to be installed that will be completed in a few months time. This will make access to the 1st & 2nd floors far easier for customers when the store is busy.
With regard to the sharp edge that you refer to on the door jamb, this was immediately logged by the Centre Manager and will be repaired when we next have access to the storage room. As this sharp edge is on the inside of the room we can only deal with this when you vacate the room.
Thank you for highlighting these issues to Kangaroo, rest assured that we take customer's comments very seriously.
Chris Stevens
Managing Director
Kangaroo Self Storage
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