Wrong water coolers installed and then we were charged extra to replace and install correct water cooler.
The first engineer who was meant to install them didn't because he couldn't connect them to...
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Peter
Kafevend
7 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Kafevend Customer Services team is currently investigating your response.
0
Rhannwch
TC
Trusted Customer
7 years ago
Dyddiad y pryniant: 25/01/2018
What Trusted Customer said about Kafevend:
Very early in our time with this new coffee machine / ingredients supplier, requests and queries take ages to be acted upon or replied to. Otherwise all seems okay so far.
Product reviews
0
Rhannwch
TC
Trusted Customer
7 years ago
Dyddiad y pryniant: 17/01/2018
What Trusted Customer said about Kafevend:
Comparative pricing, rather slow on the checkout could be improved for guest purchases
Emma Myddleton was very helpful and knowledgeable with regards to products.
It would have been a five star review if the installation had been done correctly and the unit hadn't flooded our Crawley...
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Peter
Kafevend
7 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Kafevend Customer Services team is currently investigating your response.
Product reviews
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Dyddiad y pryniant: 19/12/2017
A bit of a lack of communication after the agreement had been signed. The device arrived later than promised and I tried to enquire several times (contacting there sales person) when the engineer...
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Peter
Kafevend
7 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Kafevend Customer Services team is currently investigating your response.
Over 20 years’ experience providing industry leading drinks and snacks vending machines across the UK. We can provide a solution to meet your requirements. Over 12000 machines installed in businesses from SME’s to Multinationals
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Over 20 years’ experience providing industry leading drinks and snacks vending machines across the UK. We can provide a solution to meet your requirements. Over 12000 machines installed in businesses from SME’s to Multinationals
