From my first contact with Adele from Jordan's I found them to be polite, efficient and helpful. As I lived 2 hours away a lot of the deal was discussed over the phone and email, but even with this...
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Product reviews
Luke McMullen
Jordans Cars
10 years ago
Good afternoon. Thank you for your custom and the wonderful feedback! It’s great to see that you have been so well looked after throughout the sale process. I will make sure your positive comments are passed on to Adele and Paul. I hope that you continue to enjoy your new car. Best wishes, Luke.
Staff member changed who dealt with my sale
Emailed to arrange an appointment twice and had no reply, however person who dealt with my sale was very accommodating and saw me at short notice. Nothing...
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Luke McMullen
Jordans Cars
10 years ago
Thank you for the feedback. We’re really sorry to learn about your experience at Jordans. We pride ourselves on providing all our customers with a high level of customer service so it was really disappointing that on this occasion we fell short of the mark. Please be aware that the member of staff you dealt with no longer works for our dealership, the service provided by this individual was not a true reflection of Jordans and would hope that it doesn’t deter you from shopping with us in the future. I believe Ben our Abarth manager has recently contacted you regarding your experience to go through what happened and apologise personally. I really hope you continue to enjoy your new car and apologies again on the service you received on behalf of Jordans. Regards, Luke.
I came into Jordans knowing I wanted a Fiat 500. I was walking around the forecourt and a salesman came up to me and showed me some lovely cars, one of which was perfect for me. We then started to...
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Luke McMullen
Jordans Cars
10 years ago
Thank you for taking the time to leave your feedback. Your comments have been passed on to the General Manager and he will be contacting you shortly to discuss. Please rest assured that your complaint is being investigated and the sales executive you dealt with will be spoken to. It is great however to see that you are pleased with your new car and we hope you continue to enjoy it. Kind regards, Luke.
We decided to trade in our existing FIAT 500, although it was only two years old and only half way through the existing finance agreement. This was to fit in with my husband's anticipated retirement...
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Product reviews
Luke McMullen
Jordans Cars
10 years ago
Good morning. Thank you for your continued custom and the brilliant feedback, we really appreciate it! We’re assuming all is well with your new Fiat 500, but should anything crop up don’t hesitate to get in touch. We hope your husband enjoys his retirement and we look forward to seeing you again soon! Kind regards, Luke.
At Jordans Cars you can find a great selection of Fiat, Alfa Romeo, Jeep and Abarth models in the North of England. We also have a fantastic range of used car stock which is constantly changing.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Jordans Cars you can find a great selection of Fiat, Alfa Romeo, Jeep and Abarth models in the North of England. We also have a fantastic range of used car stock which is constantly changing.
