Generally slower than it used to be. Also products are not finished as well. Cut and colour of gem strands and stones don't seem as good as items shown on tv. Colour and 'sparkle' is often dull and...
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Klaudia - Help Team
JewelleryMaker
12 days ago
Hi Geri,
Thank you for your review.
We’re sorry to hear that you feel our service has become slower and that the quality, colour and sparkle of some of the gemstones you’ve received haven’t matched your expectations or what you’ve seen on TV. We understand how disappointing this must be.
Your feedback is very important to us, and we’ll certainly pass your comments on to our team and review.
If there’s anything else we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
JewelleryMaker
JM with it's partnership with Gemporia always 5* and beyond. Although Dave Troth has made it possible to continue the Jade journey, he has recently explained the current situation of Morales Blue...
I begrudge paying £4-95 for post it's ackage handling by wistl I'm paying for them to pack it for them to send to me ! prices have gone up by £2 at least for items and now I hardly buy as it's...
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Product reviews
Dyddiad y pryniant: 11/08/2026
0
Rhannwch
KN
Karin Nelson
Dilyswyd gan Feefo
13 days ago
What Karin Nelson said about JewelleryMaker:
Delivery times have vastly improved
Klaudia - Help Team
JewelleryMaker
13 days ago
Hi Karin,
Thank you for your review.
We’re so pleased to hear that you’ve noticed a significant improvement in our delivery times. We really appreciate your feedback and continued support, and hope you continue to enjoy shopping with us.
If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
JewelleryMaker
Great and so fast it leaves skidmarks! I received the order before the notice of sending, as usual.
Klaudia - Help Team
JewelleryMaker
13 days ago
Hi Suzanne,
Thank you for your review.
We’re delighted to hear that your order arrived so quickly! It’s fantastic to know that you’re always impressed with our speedy delivery, even if your order arrived before the dispatch notification!
We really appreciate your continued support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
JewelleryMaker
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website