Emailed to say it was being picked up on the Monday and I would receive it on Tuesday. I had to phone cust services twice to get things sorted and I eventually received it on Thursday. Premium...
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Jewellery Maker
JewelleryMaker
13 years ago
Thank you for your review regarding your recent feedback. We apologise that your order didn't get to you within the recommended time frame. After speaking to one of our help team members we hope you are happy with how the issue has been resolved and please be assured that this has been escalated to the courier that we use for our premium delivery service.
Kind regards
Claire - Help Team
www.gemporia.com
Too many part picks yet may have added other items as basket fillers but no chance to alter.
Product reviews
Cwsmer Dibynadwy
13 years ago
See above
Jewellery Maker
JewelleryMaker
13 years ago
We are sorry to hear that you have received a couple of part pick recently. This is not something that should be happening, and we have passed your comments on to our warehouse in order to investigate this further.
We are pleased that the issue with this item could be resolved and that you have now received the replacement for this and a refund for the original.
Kyle - Help Team
www.Gemporia.com
The products on the whole are good, marred only by the presenters who gush loudly and for too long with false surprised faces at the prices. The quality of the beads is not always consistent in...
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Product reviews
Dyddiad y pryniant: 29/08/2013
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
most of the phone operators are very friendly and helpful
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website