Good service. Good deals on many items. Too much inane chatter on the TV programme for my liking, so I watch it in mute most of the time, or pre-record and watch it on double speed. On the evening...
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Jewellery Maker
JewelleryMaker
13 years ago
Thank you for your feedback regarding your latest purchase. We have passed this on to the JM Team to take into consideration. Please return the item back for a refund and we hope that you find something that is more to your liking. If you need any help with choosing an alternative then please do not hesitate to contact our help team on 08006444655.
Kind regards
Claire - Help Team
www.gemporia.com
My experience with JM has been very good. The shopping experience has been very good this year no complaints at all, I would stress the need to keep a balance between the trader and the hobbyist by offering deals for both pockets. One othere suggestion would be to give people the choice of findings in a kit and make sure they get there stock levels right, you do get annoyed when things have sould out and it takes weeks even months for them to get simple tools back in stock or remove them from the web site all together. All this would help to make the JM experience perfect
Product reviews
Cwsmer Dibynadwy
13 years ago
excellent exactly what I wanted or I wouldn't have ordered it
Most of the time the service is good but occasionally you think you have secured an item and then you receive an email to say you haven't. I don't see how this can happen when you have paid by credit...
Really enjoy the show. Website could do with improving. Being able to view live products before having to buy.
Product reviews
Jewellery Maker
JewelleryMaker
13 years ago
We are pleased to hear that you enjoy the show. Our website is currently still going through the improvement process and if you experience any problem whilst navigating this, please let us know so that we can raise this with our IT team.
We are sorry that the product did not meet our usual standards. If you would like to return this to us under our 30 day money back guarantee, we would then be able to either replace or refund the item for you.
Kyle - Help Team
www.Gemporia.com
Jewellery Maker
JewelleryMaker
13 years ago
We are pleased to hear that you enjoy the show. Our website is currently still going through the improvement process and if you experience any problem whilst navigating this, please let us know so that we can raise this with our IT team.
We are sorry that the product did not meet our usual standards. If you would like to return this to us under our 30 day money back guarantee, we would then be able to either replace or refund the item for you.
Kyle - Help Team
www.Gemporia.com
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website