Great service , I had to contact them as didn’t get policy doc in email but quickly resent
0
Rhannwch
MF
Miss Georgina Farrington
Dilyswyd gan Feefo
Leicestershire
1 year ago
What Miss Georgina Farrington said about InsuraWedding:
Easy and straightforward
It was very straightforward and very informative. Which made it very easy to pick the right package for use
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Simple to arrange. It covered everything in what we wanted for a good price.
0
Rhannwch
MR
Miss Janine Raw
Dilyswyd gan Feefo
1 year ago
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Recommended
Excellent. Very helpful staff.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Very easy on line application
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Great customer service
Great service ... Easy to apply .. customer service impeccable . I incorrectly inputted a name wrong , and emailed over a weekend about the error. First thing Monday I was contacted and it was...
Read more
0
Rhannwch
MM
Miss Rachael Muir
Dilyswyd gan Feefo
1 year ago
What Miss Rachael Muir said about InsuraWedding:
No policy received
I did not receive a copy of my insurance policy and there is no customer log in. I do not have an account number to chase this. I have no evidence of the cover I have paid for
Marketing Assistant
InsuraWedding
1 year ago
Dear Miss Muir,
Thank you for your feedback. We are sorry to hear that the experience you had didn't meet your expectations. Normally, your policy documents are emailed to you as soon as you complete your purchase.
Please rest assured that we have re-sent your documents to the email address you have provided. However, if you can’t see them, please check your junk and spam folders, as unfortunately sometimes emails can mistakenly end up in there.
Currently we don’t have a customer portal for you to log in to, hence why you couldn’t find it. However, the good news is, we are in the process of developing our portal to download your documents, and it will be released very soon.
In the meantime, if you need to amend your policy or require additional copies of your policy documents, please contact our customer services team by calling 01483 806 828 or email us on enquiries@voyagerins.com and they will be happy to help.
We hope this answers the queries you have.
Yours sincerely,
The InsuraWedding Team
0
Rhannwch
MC
Mr James Cole
Dilyswyd gan Feefo
1 year ago
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
No documents
We haven’t received our policy documents yet and can’t get in contact with anyone
Marketing Assistant
InsuraWedding
1 year ago
Dear Mr Galbraith,
Thank you for your feedback. We are sorry to hear your experience didn't meet your expectations initially.
We have re-sent your documents to the email address you provided. Please check your junk and spam folders, as unfortunately sometimes emails can mistakenly end up in there.
We have recently noticed that policy documents and quote that are send by email can often end up in junk and spam folders to email address from a certain provider and we are working with our systems provider to quickly resolve this issue.
Yours Sincerely,
The InsuraWedding Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
