Infinity Group are a leading provider of award winning IT Support, Digital Transformation and Microsoft Dynamics 365 Consultancy
Service
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ratings over the past year
Arddangos pob 4,472 adolygiad
SR
Scott Rudd
Dilyswyd gan Feefo
Darenth Print, Crayford.
9 years ago
What Scott Rudd said about Infinity Technology Solutions - T/A Infinity Group:
Great Flexible Service!
The service that we received from Infinity was brilliant. From sales the install Infinity were helpful and professional. The install team was flexible and was willing the change dates in order to...
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Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
Purchasing process fine, installation ok but quite a few problems getting t...
Purchasing process fine, installation ok but quite a few problems getting the system to work correctly. Eventually sorted.
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Rhannwch
RC
Rob Coyle
Dilyswyd gan Feefo
9 years ago
What Rob Coyle said about Infinity Technology Solutions - T/A Infinity Group:
Great service and resolution
Great service and resolution. Thank you.
0
Rhannwch
ME
Mike Evans
Dilyswyd gan Feefo
Swansea
9 years ago
What Mike Evans said about Infinity Technology Solutions - T/A Infinity Group:
Excellent service by Infinity Group
Timely and excellent support.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
Good service by Infinity Group
Very good service - in particular from the telecoms team
0
Rhannwch
MB
Matt Baker
Dilyswyd gan Feefo
9 years ago
What Matt Baker said about Infinity Technology Solutions - T/A Infinity Group:
10/10 couldn't ask for more. Brilliant customer service.
From previous experiences I was weary to begin with another telecoms provider but now I can say I've never been happier. Whatever issue I had they managed to fix and it's nice to have a real human...
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1
Rhannwch
RH
Roger Howarth
Dilyswyd gan Feefo
9 years ago
What Roger Howarth said about Infinity Technology Solutions - T/A Infinity Group:
Excellent service by Infinity Group
The person fitting the system was excellent
3
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
out of action for 3 days, lost business while you were trying to transfer o...
out of action for 3 days, lost business while you were trying to transfer over our broadband and still not yet fully completed
Infinity Group
Infinity Technology Solutions - T/A Infinity Group
9 years ago
Hi Rhonda, Unfortunately, during the broadband migration a unforeseen fault occurred at the local exchange resulting in loss of service. As we explained, this happens very rarely. To quickly rectify this, we sent an Engineer to site the next working day at no cost to configure the data network over another broadband connection. We appreciate this caused great frustration and can only apologise about this.
1
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
I was not at all satisfied with communcations between ourselves and Infinit...
I was not at all satisfied with communcations between ourselves and Infinity. We only put our business with Infinity because of links with another firm who were already clients. I tried several...
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Infinity Group
Infinity Technology Solutions - T/A Infinity Group
9 years ago
Hi Jane, Sorry to hear you were not happy with the communications between Infinity Group and yourself. Unfortunately I was not made aware of your frustrations and the team here liaised regularly with your IT Support provider throughout the project. Apologies for any inconvenience caused. On a more positive note I am glad our Engineer was able to resolve your connection issue fast and efficiently.
1
Rhannwch
AB
Alex Brown
Dilyswyd gan Feefo
9 years ago
What Alex Brown said about Infinity Technology Solutions - T/A Infinity Group:
Excellent service by Infinity Group
Good professional service and the new phone system is working well.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.