I initially purchased the tank and cabinet only later to find that delivery costs were going to be charged [I live in the North East of Scotland]. As they were ridiculous they [Real Aquatics]...
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Michael Humphreys
Real Aquatics
2 years ago
Hi Lynda,
Many thanks for your valuable feedback - we really appreciate it.
Unfortunately delivering palletised items to your location does incur a hefty surcharge by the pallet companies which we have to pass on to customers where necessary.
As stated in your review we did refund you asap so you could try and purchase a similar aquarium more local to yourself and avoid any costly surcharges.
Many thanks for your custom.
Mike Humphreys
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are dedicated to sourcing and providing the highest quality aquarium, pond and reptile products from domestic and worldwide suppliers, at the best possible prices. We endeavour to stock all the solutions you’ll need for freshwater, tropical, salt water marine fish tank aquariums and garden fish ponds.