How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Hotels.com UK Adolygiadau

https://uk.hotels.com/?brandcid=HCOM-UK.FEEFO.HEADER

.

Service

0

/5

5

4

3

2

1

0

ratings over the past year

Arddangos pob 235,339 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

the whole booking experience was simple and quick - loads of choice and eaay to…

the whole booking experience was simple and quick - loads of choice and eaay to use

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

Very helpful

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

The website was easy to use and I managed to book my hotel at a…

The website was easy to use and I managed to book my hotel at a cheaper price than another site.

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

Quick and easy

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

Very efficient

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

Great website, easy to use and helpful!! Keep it up.

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

All good!

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

I had book online and it showed a error.. and then i called the booking department…

I had book online and it showed a error.. and then i called the booking department and was advised that it would take a about an hour. it took about a day to sort out my booking...

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

No problems with booking with instant confirmation

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

I wanted the room for 3 persons and entered for 3 in the field, but as…

I wanted the room for 3 persons and entered for 3 in the field, but as usual the website is not the best and when I confirmed, I only had 2 people showing. Not a problem as the room booked is for 6...