How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Hoover Adolygiadau

https://www.hoover.co.uk/

Service

3.6

Product

3.8

3,381

716

654

403

1,407

6,561

ratings over the past year

Arddangos pob 14,765 adolygiad

Cwsmer Dibynadwy

Dilyswyd Hoover

2 years ago

useless after care

phoned several times and just got referred back to Currys. Curry’s would not answer there phone

Product reviews

Dyddiad y pryniant: 28/03/2024

Jonathan

Dilyswyd Hoover

London

2 years ago

What Jonathan said about Hoover:

Honest Hoover Experience Review 2024

Poor Customer Service. I bought through Amazon and as such, they would not replace my faulty machine even though it was under warranty and only a few months old. I had to go through a difficult and...

Dyddiad y pryniant: 03/04/2024

Linda Foster

Dilyswyd Hoover

Bristol

2 years ago

What Linda Foster said about Hoover:

Didn’t fix fault

Product reviews

Dyddiad y pryniant: 03/04/2024

Cwsmer Dibynadwy

Dilyswyd Hoover

2 years ago

Long delay in servicing the condenser dryer!

Product reviews

Dyddiad y pryniant: 03/04/2024

James

Dilyswyd Hoover

Coventry

2 years ago

Product reviews

Dyddiad y pryniant: 03/04/2024

Cwsmer Dibynadwy

Dilyswyd Hoover

2 years ago

Nice clean wash but frequent faults leading to not usable for weeks

Excellent but a long time to wait

Dyddiad y pryniant: 02/04/2024

Nicola

Dilyswyd Hoover

Middlesbrough

2 years ago

What Nicola said about Hoover:

Hoover Dryer

The motor went after 4 months and a technician was sent who tried a new motor, which didn’t work and hasn’t been in touch since

Product reviews

Dyddiad y pryniant: 29/03/2024

Robert

Dilyswyd Hoover

2 years ago

What Robert said about Hoover:

Disappointing

It’s been mediocre.

Dyddiad y pryniant: 02/04/2024

Cwsmer Dibynadwy

Dilyswyd Hoover

2 years ago

Great service,

Product reviews

Dyddiad y pryniant: 30/03/2024

chris

Dilyswyd Hoover

Weston-super-Mare

2 years ago

What chris said about Hoover:

Disappointed

Three weeks to repair a 3 month old machine

Dyddiad y pryniant: 02/04/2024

Not received a review invite?

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Hoover Adolygiadau

H7W 69MBC-80Edrychwch ar wefan y cynnyrchshakes violently when spining causing it to bang off the wall and move forward 1600 spin is not good clothes still hold a lot of moisture, door does not open fully making it difficult to load and...Read more

HLE H9A2TCE-80Edrychwch ar wefan y cynnyrchNot a year old and broken down 3 times with same fault

HLE C10TG-80Edrychwch ar wefan y cynnyrchMotor broke down within 5 months of purchase! A lot of condensation within the drum; condenser not matched to the processing capacity required by the machine!

HLE V9DG-80Edrychwch ar wefan y cynnyrchI personally think that the reverse action is required, as for the statement that the reverse has been removed to save energy is wrong as during its cycle the machine stops jogs back then into...Read more

HLE C10DG-80Edrychwch ar wefan y cynnyrchThe motor went after 5 months. The buttons worked but it did not spin

DXC 59W3/1-80Rhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrchExcellent machine.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?