How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Home Leisure Direct Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

SH

Shaun

Dilyswyd gan Feefo

Martley

5 years ago

What Shaun said about Home Leisure Direct:

Fantastic service, Phil and Chris did a great job of installation and handover and the tele phone sales team were excellent, polite and informative

Laura Sutton

Home Leisure Direct

5 years ago

Hi Shaun, thank you for your feedback, we are able to help!

Product reviews

Dyddiad y pryniant: 25/01/2021

0

LJ

Louise Jeffrey

Dilyswyd gan Feefo

5 years ago

What Louise Jeffrey said about Home Leisure Direct:

Brilliant from start to finish

From going to the showroom to the pool table being delivered the service was brilliant, the staff were friendly and knowledgeable and the whole process from start to finish was easy and...

Laura Sutton

Home Leisure Direct

5 years ago

Hi Louise, thank you for your five star review!

Product reviews

Dyddiad y pryniant: 02/01/2021

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

5 years ago

Totally excellent customer service, from the order of the Cornilleau 300s table to careful delivery and after sales help with my query. Delighted with item, it’s excellent quality and arrived in...

Laura Sutton

Home Leisure Direct

5 years ago

Hello, thank you for your review, we are glad to help with any queries!

Product reviews

Dyddiad y pryniant: 24/01/2021

0

AK

Anton Kloos

Dilyswyd gan Feefo

Leicestershire

5 years ago

Uploaded Media

View all media (2)

What Anton Kloos said about Home Leisure Direct:

Really pleased with the table and everybody who see’s it is impressed with it. installation team were great Tyrone and Mark. My only gripe was I’d like to be kept updated along the way after after...

Laura Sutton

Home Leisure Direct

5 years ago

Hi Anton, thank you for the review and photos, they look great! We appreciate the feedback, and are working on a system to get this incorporated into the service.

Dyddiad y pryniant: 19/08/2020

0

PG

Patrick George

Dilyswyd gan Feefo

5 years ago

Uploaded Media

Fantastic delivery and installation Tyrone & Mark

View all media (1)

What Patrick George said about Home Leisure Direct:

Fantastic delivery and installation Tyrone & Mark

Although we had to wait almost 6 months from date of order it in the end was worth the wait, great installation from Tyrone & Mark, on time, only took an hour and couldn’t do enough for us to ensure...

Laura Sutton

Home Leisure Direct

5 years ago

Hi Patrick, thank you for your very kind words, our delivery teams are fab, and your kind words have been passed on to Tyrone and Mark!

Product reviews

Dyddiad y pryniant: 27/08/2020

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

5 years ago

Great service.

Excellent service from initial enquiry through to delivery and installation. Highly recommend.

Laura Sutton

Home Leisure Direct

5 years ago

Hello, thank you for your 5* review!

Product reviews

Dyddiad y pryniant: 07/11/2020

0

JM

John McMahon

Dilyswyd gan Feefo

5 years ago

What John McMahon said about Home Leisure Direct:

Extremely poor customer service

Extremely poor customer service as we have yet to receive products. We have had to repeatedly contact them after not receiving any updates regarding our delivery/installation date.

Product reviews

Dyddiad y pryniant: 14/11/2020

0

AH

Asif Hirani

Dilyswyd gan Feefo

GERRARDS CROSS

5 years ago

Uploaded Media

Stunning Pool Table, Great Company to deal with.

View all media (2)

What Asif Hirani said about Home Leisure Direct:

Stunning Pool Table, Great Company to deal with.

Fantastic Service, table delivered on time, with great communication throughout. The table itself is stunning, plays amazingly well, and has already given us hours of family fun! Highly recommended.

Laura Sutton

Home Leisure Direct

5 years ago

Hi Asif, thanks for the review and photos, they look great! Glad you and your family are enjoying your table!

Product reviews

Dyddiad y pryniant: 29/08/2020

0

RM

Roger Male

Dilyswyd gan Feefo

Sutton Coldfield

5 years ago

What Roger Male said about Home Leisure Direct:

Top class excellent

Just had pool table install by Mark and Tyrone on the 29/1/21 , they were brilliant, great service from the start when I order the table right to the install of the pool table , my snooker balls are...

Laura Sutton

Home Leisure Direct

5 years ago

Hi Roger, thank you for your great feedback, we are so glad you were pleased with the service.

Product reviews

Dyddiad y pryniant: 21/08/2020

0

JJ

James Johnstone

Dilyswyd gan Feefo

5 years ago

What James Johnstone said about Home Leisure Direct:

Excellent service

Excellent service from ordering to delivery.

Laura Sutton

Home Leisure Direct

5 years ago

Hello, thank you for the five stars!

Product reviews

Dyddiad y pryniant: 06/09/2020

0

Home Leisure Direct Adolygiadau

supreme winner pool table: all finishes - 6ft 7ftRhagor o adolygiadau o’r cynnyrch hwn (95)Edrychwch ar wefan y cynnyrchExactly what we were looking for, a professional pool table, exactly like you’d find in a decent bar/club

ArcadePro Mercury 9270 TV Console Arcade MachineRhagor o adolygiadau o’r cynnyrch hwn (30)Edrychwch ar wefan y cynnyrchA classic arcade console with plenty of choice - perfect for those who remember the old arcade games of the early 80s

Cornilleau Sport 300S Outdoor Table Tennis Table: GreenRhagor o adolygiadau o’r cynnyrch hwn (7)Edrychwch ar wefan y cynnyrch

signature tournament pro edition pool table - 6ft 7ftRhagor o adolygiadau o’r cynnyrch hwn (180)Edrychwch ar wefan y cynnyrch

signature warwick pool dining table - 6ft 7ftRhagor o adolygiadau o’r cynnyrch hwn (89)Edrychwch ar wefan y cynnyrch

Signature Champion Pool Table: All Finishes - 6ft, 7ftRhagor o adolygiadau o’r cynnyrch hwn (19)Edrychwch ar wefan y cynnyrchThe table is stunning, plays amazingly well, and has already given us hours of family fun! We went for the 6 foot and it's perfect for all of us. Highly recommended!!

fusion outdoor pool dining table: white finish - 7ftRhagor o adolygiadau o’r cynnyrch hwn (11)Edrychwch ar wefan y cynnyrchExcellent pool table can’t fault it top class , look the part , so pleased thanks again great team

supreme winner pool table: all finishes - 6ft 7ftRhagor o adolygiadau o’r cynnyrch hwn (95)Edrychwch ar wefan y cynnyrch

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?