Thanks for your feedback. Following on from our discussion today, the order was sent through to the supplier the day it was placed with ourselves, but the courier has delivered it to the wrong address.
However we have arranged for it to be collected tomorrow and delivery has been arranged for Friday, apologies for any inconvenience caused.
Abi
Home Leisure Direct
Home Leisure Direct
12 years ago
Following on from our phone call, I am pleased to hear that you have now received the item in good order and you are so pleased with it.
Please let us know if you have any further queries.
Dave
Cwsmer Dibynadwy
12 years ago
Apart from the issue with delivery service has been excellent. The mistake was sorted ou quickly and without question.
Product reviews
Dyddiad y pryniant: 07/07/2014
0
Rhannwch
Cwsmer Dibynadwy
12 years ago
Excellent service, really good advice on web site and on phone.
Very little was taken to level the table; I had to complete it. Packaging was left behind on an existing pile of rubbish; spilled paint was trodden in which resulted in paint in my house and up my...
Read more
Home Leisure Direct
Home Leisure Direct
12 years ago
Thank you for your feedback. We're really sorry this happened, we weren't made aware of the situation until you left your review. We take complaints very seriously and are looking into this issue with our delivery team.
Abi
Product reviews
Dyddiad y pryniant: 02/04/2014
0
Rhannwch
Cwsmer Dibynadwy
12 years ago
Excellent service and communication from start to finish, the best prices on the net!
Product reviews
Dyddiad y pryniant: 31/05/2014
0
Rhannwch
Cwsmer Dibynadwy
12 years ago
Extremely helpful, knowledgeable and prompt. Brilliant!
Home Leisure Direct specialise in supplying luxury games room products, such as pool tables, jukeboxes and table tennis tables. Our expert team provide award winning customer service. Visit our showrooms to view a huge range of products in person.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Home Leisure Direct specialise in supplying luxury games room products, such as pool tables, jukeboxes and table tennis tables. Our expert team provide award winning customer service. Visit our showrooms to view a huge range of products in person.