Thank you for your feedback. It's great to hear you found our on-line videos useful and that you're enjoying the table. Please let us know if you need the missing screws and we can get them sent out to you.
Abi
Thank you for leaving some feedback. What a great Christmas present! We're happy to hear you were pleased with the service and sure it will be a huge hit with everyone over the festive period. Have fun!
Abi
Thanks for the feedback. Glad to hear you were happy with the service and table too. I hope it gets lots of use over the festive season - and I'm sure you'll improve quickly!
Abi
Very good but...
Sales team don't talk to delivery team so give unrealistic delivery times.
I thought the delivery team were in and out too fast. Did a very quick levelling job which was inadequate.
Home Leisure Direct
Home Leisure Direct
11 years ago
Thanks for your feedback. We’re sorry to hear you weren’t happy with the service. Our sales team are in regular contact with the delivery team and do their best to ensure that all information given is as accurate as possible.
We will post you out a new cover to replace your ripped one and we can arrange for our pool table fitters to revisit you to level your table if you wish. If you’d like to arrange a revisit, please e-mail customerservice@homeleisuredirect.com who will be able to organise this for you.
We also have premium quality brushes available on our website if you wanted to consider this.
Please get in touch if you need any more help.
Abi
Friendly staff on the phone made the purchase easy.
Home Leisure Direct
Home Leisure Direct
11 years ago
Thanks for the feedback. It's great to hear that you're pleased with our service, I'll pass the kind words onto our sales team. Good to hear your new pool table is getting so much use already!
Abi
Thank you for the feedback. We're glad to hear that you were pleased with our service and are so happy with your new Fusion pool table. Hope you get lots of use out of it over the festive period!
Abi
Thanks for your feedback, it's good to hear you're so pleased with your new Supreme Winner pool table. Hope you have lots of fun on it over the festive season!
Abi
It's great to hear that you're so pleased with your new Sound Leisure jukebox. We have one in the showroom and we love it! Hope you get lots of use out of it over the festive season.
Abi
Great choice of quality goods,
Website easy to navigate
Home Leisure Direct
Home Leisure Direct
11 years ago
Thanks for the feedback. We're pleased to hear that you're so happy with your new pool table light - sounds like it looks great! Good to know that you found our website easy to use too.
Abi
Home Leisure Direct specialise in supplying luxury games room products, such as pool tables, jukeboxes and table tennis tables. Our expert team provide award winning customer service. Visit our showrooms to view a huge range of products in person.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Home Leisure Direct specialise in supplying luxury games room products, such as pool tables, jukeboxes and table tennis tables. Our expert team provide award winning customer service. Visit our showrooms to view a huge range of products in person.