Excellent advice when I phoned for information on different products. Brilliant delivery, the men who delivered the item coul not have been more helpful or efficient.
Home Leisure Direct
Home Leisure Direct
11 years ago
Thanks for leaving a review on your new Lunar football table. It's great to hear that you are so pleased with the service you received and we hope you enjoy the table.
Abi
The original phone link to the company did not work, so I was forced to book delivery on line. Company did not respond to my contact until the following day, which meant that the first delivery date...
Thanks for leaving a review for your new table tennis table. It's great to hear that you were happy with the service and advice given and that you're pleased with the Cornilleau table tennis table as a result. We hope you get lots of use out of it over the summer!
Abi
Product delivered as stated and in excellent condition.
Home Leisure Direct
Home Leisure Direct
11 years ago
Thanks for leaving a review for your new Butterfly Junior table tennis table. It's great to hear that it was delivered in good condition and hope you enjoy it!
Abi
Thanks for leaving a review for your new Cornilleau table tennis table. It's great to hear that you found the website easy to use and that you're happy with the product. We hope you get some good weather over the summer to make the most of it!
Abi
Helped me to get delivery on a certain day which I couldn't get elsewhere, great friendly service.
Home Leisure Direct
Home Leisure Direct
11 years ago
Thank you for leaving a review for your new Revolver 3-in-1. It's great to hear that you were pleased with our service and are happy with the table. Enjoy!
Abi
The set up of the table could have been better. The delivery team seemed ill equipped to lift a heavy table and adjust the legs at the same time. I have had to tinker myself to adjust.
Home Leisure Direct
Home Leisure Direct
11 years ago
Thanks for leaving some feedback, it's great to hear you're happy with your new table. I'm sorry to hear that you weren't happy with the levelling service. I'll pass the feedback onto our delivery service.
We hope you have fun on your new outdoor pool table this summer!
Abi
delivered within a few days of ordering very impressed
Home Leisure Direct
Home Leisure Direct
11 years ago
Thanks for leaving a review of your new Cornilleau table. We're glad you're happy with the quality, although I think I'll suggest to our film team to make an assembly video to help future customers.
We hope the kids enjoy their new table tennis table over the summer and if you need anything else please get in touch.
Abi
Very helpful staff at the showroom. Well worth the trip to Bristol.
Table arrived without markings for snooker.
We were told by sales staff that the extra delivery cost to cover the steps up to the...
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Home Leisure Direct
Home Leisure Direct
11 years ago
Thanks for leaving some feedback. I’m glad you enjoyed your trip to our showroom, but sorry you’ve had some problems with the products. The extra charge for the stairs on this delivery service is for the extra time and insurance risk to carry a pool table upstairs. The sales executive who you spoke to is still in the stages of being trained and has been corrected on this matter (other delivery services we use do offer this option, but not for this table) Please get in touch if you need anything else and we'll be happy to help.
Many thanks.
Abi
Product reviews
Home Leisure Direct
Home Leisure Direct
11 years ago
Thanks for leaving some feedback, I’m sorry to hear you weren’t happy with the cues. We haven’t had this reported before, so we will post you out a replacement set. Please let us know how you find the new set.
Many thanks.
Abi
Website was misleading & our product was not in anyway 'ready assembled'. Customer services were unable to help us with this & eventually we had to employ someone for an hour to assemble the tables....
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Home Leisure Direct
Home Leisure Direct
11 years ago
Thanks for leaving some feedback. I’m sorry to hear you had trouble with the assembly of the tables. Butterfly inform us that the table comes readily assembled and that all you should need to do is unfold the legs from underneath the table and fit the wheels.
We weren’t aware of this issue until you left your review, so you may have been speaking to Butterfly who are the manufacturers and arrange the delivery direct. Please get in touch with our team here on 01454 413636 or 0800 6226464 or e-mail customerservice@homeleisuredirect.com if you wish to speak about this matter further.
Many thanks.
Abi
Home Leisure Direct specialise in supplying luxury games room products, such as pool tables, jukeboxes and table tennis tables. Our expert team provide award winning customer service. Visit our showrooms to view a huge range of products in person.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Home Leisure Direct specialise in supplying luxury games room products, such as pool tables, jukeboxes and table tennis tables. Our expert team provide award winning customer service. Visit our showrooms to view a huge range of products in person.