Merchant Logo

Hobbs Adolygiadau

Rated
Exceptional

Immaculate tailoring, feminine silhouettes and fine fabrics. Discover the best of British design with Hobbs London.

Service
4.7
/5
Product
4.4
/5

5

4

3

2

1

13,146

1,768

514

203

494

16,125

ratings over the past year

Hobbs is no longer an active Feefo customer
Arddangos pob 68,377 adolygiad
Cwsmer Dibynadwy
4 years ago
Dyddiad y pryniant: 18/04/2021
Great Service
Swift efficient service- I sent one item back and it was very quickly reimbursed
Product reviews

0
Rhannwch
MT
MRS SHIEL TAYLOR
4 years ago
Dyddiad y pryniant: 18/04/2021
What MRS SHIEL TAYLOR said about Hobbs:
The whole process from start to finish was straightforward, even though the order I collected in-store turned out to be unsuitable (my payment was refunded immediately)
Product reviews

0
Rhannwch
Cwsmer Dibynadwy
4 years ago
Dyddiad y pryniant: 22/04/2021
Great service
Great service and great products- what more can one ask!
Product reviews

0
Rhannwch
Cwsmer Dibynadwy
4 years ago
Dyddiad y pryniant: 21/04/2021
Delivery very quick and fascinator is beautiful- would buy from Hobbs again
Product reviews
0
Rhannwch
Cwsmer Dibynadwy
4 years ago
Dyddiad y pryniant: 18/04/2021
Order took longer than expected to arrive.
Merchant Logo
Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for your feedback. we are very sorry to hear this item was unsuitable for you. We hope you were able to receive a swift refund and were able to find a suitable alternative. Kind regards,
Product reviews

0
Rhannwch
Cwsmer Dibynadwy
4 years ago
Dyddiad y pryniant: 18/04/2021
Need more description and reliable sizing
Returned. The jeans were mid rise. If known I would not have ordered. Wasted my time and Hobbs money. Also seemed small. I usually buy 10 but these did not fit. When ordering online we correct sizing.
Merchant Logo
Jake C
Hobbs
4 years ago
Hi there, Thanks for getting in touch, I am very sorry to hear your order was any less than a perfect fit for you, I have raised your concerns with our website and garment technicians to ensure we continue to provide the most accurate garment sizing and product information we can. Kind regards,
0
Rhannwch
Cwsmer Dibynadwy
4 years ago
Dyddiad y pryniant: 16/04/2021
Customs duties
Hobbs are great and I’ve been a customer for years. Sadly due to excise duties and charges of €46 on top of a pair of shoes and necklace that cost €100 mean I cannot continue as a customer. I’m...

Read all
Merchant Logo
Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for your feedback. We are very sorry to hear you are disappointed by the courier fees. We do advise all customers to check the international deliveries page on our website before placing an order as they may incur additional charges. All international orders will be subject to import taxes, fees, levies or other charges which are the sole responsibility of the purchaser, or the recipient of the purchase if different. We do apologise for any disappointment this may have caused you. Kind regards,
0
Rhannwch
MA
MRS OLUSOLA AJALA
4 years ago
Dyddiad y pryniant: 18/04/2021
What MRS OLUSOLA AJALA said about Hobbs:
I ordered two items, they sent one, I returned item, still they haven’t refund my money
Merchant Logo
Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for your feedback. We are sorry for any delay in receiving your refund, our returns period can take up to 14 working days to process so we apologise if this period has been exceeded. I have looked into your order and I can a see the item has now been refunded. Again we apologise for any delay.Kind regards,
0
Rhannwch
Cwsmer Dibynadwy
4 years ago
Dyddiad y pryniant: 21/04/2021
Product reviews
0
Rhannwch
Cwsmer Dibynadwy
4 years ago
Dyddiad y pryniant: 18/04/2021
Delivery was a bit slow but items well packaged.
Merchant Logo
Emily D
Hobbs
4 years ago
Hi there, Thank you for your feedback. We are sorry to hear of your disappointment with the slow delivery service you have received. I can assure you this is not what we want our customers to experience when shopping with us. We will be passing your feedback onto the relevant people to investigate this to make sure it does not happen again in the future. Kind regards,
Product reviews

0
Rhannwch
Am Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.
Read all
72 Welbeck Street, London, W1G 0AY, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

Am Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.