How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Hive

Arddangos pob 30,675 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 months ago

Very pleased with ordering and delivery process

Ordering was easy. It was for a birthday present. Delivery was quick. And package very well packed!

Serena Nye

Hive

10 months ago

We take huge pride in our service from start to finish, so thanks for your feedback on the delivery and receipt of your order. We hope you choose to shop with Hive again soon! :-)

Dyddiad y pryniant: 29/10/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 months ago

Little Miss Marple: Muddle at the Vicarage

It's great - it supports independent bookshops, gives a pensioner discount, and isn't Amazon. Books I ordered arrived promptly with no fuss.

Serena Nye

Hive

10 months ago

Thank you for your wonderful feedback. We are glad you share our love for supporting bookshops :-) Enjoy your purchase.

Dyddiad y pryniant: 11/11/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 months ago

Great value and service

Brilliant as ever! Wouldn’t use another book supplier.

Serena Nye

Hive

10 months ago

Thank you for your 5 star feedback, we will share your lovely feedback with our team. Enjoy your purchase :-)

Dyddiad y pryniant: 10/11/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 months ago

Excellent customer service

Excellent customer service & very pleased with my purchases which included a cookery book and some soft toys as gifts. Thank you very much to the Hive team

Nikki

Hive

11 months ago

We will share your lovely feedback with our team, thank you! We hope you get some delicious meals from your new cookbook, and there is no doubt your gifts will be well received :-)

Dyddiad y pryniant: 10/11/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 months ago

Nikki

Hive

11 months ago

Thank you for your feedback. We hope you choose to shop with Hive again soon!

Dyddiad y pryniant: 29/10/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 months ago

Good service

Easy to find what you want on web site. Ease of ordering and prompt delivery

Nikki

Hive

11 months ago

Thank you for your wonderful feedback on our service, we will share with our team. We hope you shop with Hive again soon :-)

Dyddiad y pryniant: 10/11/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 months ago

My go to for books

Easy to use website. Prompt service. A good alternative to Amazon and your purchase helps contribute to an independent bookshop.

Nikki

Hive

11 months ago

Thank you for your 5 star feedback. We are glad you share our love for Independent Bookshops! If you have one locally, you can opt to collect your Hive order from over 250 stores. We hope you enjoy your purchase from us :-)

Dyddiad y pryniant: 30/10/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 months ago

Nikki

Hive

11 months ago

Thanks for your 5 star review of our service! We hope you choose to shop with Hive again in the future!

Dyddiad y pryniant: 10/11/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 months ago

I love this site. Great stock, super easy website, quick delivery and packaged well. Supporting local shops at the same time too, what’s not to like? Highly recommended.

Nikki

Hive

11 months ago

Thanks for your wonderful feedback, we are so pleased you love our site! We hope you are happy with your purchase, and hope you choose to shop with Hive again soon :-)

Dyddiad y pryniant: 29/10/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 months ago

Excellent as always

Prompt delivery, excellent product, as ever.

Nikki

Hive

11 months ago

We are so pleased you hear you are happy with both our service and your product. We hope you enjoy it! We hope you choose to shop with Hive again in the future :-)

Dyddiad y pryniant: 29/10/2025