How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Hiscox Insurance

Arddangos pob 3,912 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

Using the internet questionnaire was very straightforward

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

Easy to use website

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

Good, prompt service. Just what you'd exoect from Hiscox.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

Good - eventually. I had to ring twice before I received proper confirmation via email…

Good - eventually. I had to ring twice before I received proper confirmation via email that my policy was active.

Hiscox Insurance

14 years ago

Good afternoon Mr Morar, Many thanks for choosing Hiscox for your home insurance, and for providing your feedback. I have passed your comment on to our Operations team, and I will ensure that we investigate the delay in the despatch of your confirmation email. Annabel Venner Marketing Director

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

Very efficient and fast service

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

Very easy to understand and use the web site and very prompt service.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

Swift, efficient service at competetive prices.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

Easy website to use, clear explanation, efficient.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

I had to visit on three separate days before I successfully received a quote. Had the…

I had to visit on three separate days before I successfully received a quote. Had the website not been recommend3ed to me as the best for teachers and tutors I would have taken by business elsewhere!

Hiscox Insurance

14 years ago

Good morning Ms Barwell, Many thanks for choosing Hiscox for your business insurance, as well as taking the time to leave your feedback. In order to look into the difficulties that you have experienced, it would be very helpful if you could let me know which day(s) you visited our website, your type of computer (PC, Mac, Tablet, Phone etc.) and your internet browser. Many thanks. Annabel Venner Marketing Director

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

My online application was seriously miscalculated.

Hiscox Insurance

14 years ago

Thank you for your feedback, we are always keen to understand where we can improve our service and products. Could you provide me with some more detail regarding the issue you encountered with your online application and then I will ensure that it is investigated further. Annabel Venner Marketing Director