Good range of products that are value for money
Easy to use website
Good range of products that are value for money
Easy to use website
0
Rhannwch
Cwsmer Dibynadwy
13 years ago
I was a previous customer of Hiscox and hence returned back to buy a new insurance.…
I was a previous customer of Hiscox and hence returned back to buy a new insurance. I used the web to purchase the policy. The navigation was good, but on the last webpage, the transaction was not...
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Hiscox Insurance
Hiscox Insurance
13 years ago
Having reviewed your online experience, I am sorry it fell short of your expectations.
I have communicated the details to my colleagues responsible for developing and improving our online services to ensure the causes of the difficulties you faced are addressed swiftly.
Once again, thank you for choosing Hiscox.
With kind regards,
Stuart Mahoney
Head of Direct Online
0
Rhannwch
Cwsmer Dibynadwy
13 years ago
very easy quote and buy system
0
Rhannwch
Cwsmer Dibynadwy
13 years ago
I am a new customer but so far i am very happy
0
Rhannwch
Cwsmer Dibynadwy
13 years ago
Very user friendly, simple and clear online application process.
0
Rhannwch
Cwsmer Dibynadwy
13 years ago
It was straightforward and a good price.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Very efficient
0
Rhannwch
Cwsmer Dibynadwy
13 years ago
It was over all good and easy to get the service online. But I had…
It was over all good and easy to get the service online. But I had a trouble in getting an email and it was resolved.
0
Rhannwch
Cwsmer Dibynadwy
13 years ago
increase in price was unwarranted. New policy has fewer features.
increase in price was unwarranted. New policy has fewer features.
Hiscox Insurance
Hiscox Insurance
13 years ago
Firstly, I would like to thank you for choosing Hiscox for your home and business insurance, and for being such a long-standing customer. Feedback such as yours is important to us, and we look into every case on an individual basis.
I understand that your concerns were regarding your home insurance policy although you do also hold a business insurance policy with us. Following your correspondence with one of our underwriters, I believe your comments have been addressed and we have been able to come to a satisfactory resolution for you. Should this not be the case, then our Customer Relations team are aware of your circumstances and may be contacted on customer.relations@hiscox.com
Kate Markham
Head of Direct UK
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.