How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Hippo.co.za

Arddangos pob 30,305 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 month ago

Very quick to get comparative quotes.

Sanelisiwe

Hippo.co.za

1 month ago

A few clicks and you're comparing quotes in no time. Thanks for the feedback! 🙌

BRETT

Dilyswyd gan Feefo

ZAF

1 month ago

What BRETT said about Hippo.co.za:

I selected one of the service providers who contacted me. I advised them to please email me a detail quote and breakdown of what all is covered in the policy. Then today someone else contacted me and...

Sanelisiwe

Hippo.co.za

1 month ago

Hey Brett, we value your feedback. We understand how frustrating it can be to compare options without a clear breakdown of cover, excesses, and costs. Your feedback helps us improve the experience, and we appreciate you taking the time to share it with us.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 month ago

Discovery starts phoning me about 10 times.

Sanelisiwe

Hippo.co.za

1 month ago

Hi there, your feedback is important to us. We noticed that you chose to get a quote with Dialdirect, and they have made an attempt to contact you. However, we do not have any records of Discovery reaching out to you, as we are not partnered with them for short-term insurance. Please reach out to Discovery directly for assistance.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 month ago

Sanelisiwe

Hippo.co.za

1 month ago

Thanks for taking the time to rate your experience with us! We appreciate the support. 💚

COURTNEY

Dilyswyd gan Feefo

1 month ago

What COURTNEY said about Hippo.co.za:

Sanelisiwe

Hippo.co.za

1 month ago

Hey Courtney, your feedback means a lot to us! Could you share a bit more about your experience? We'd love to understand the situation better and see how we can help.

SINESIPHO

Dilyswyd gan Feefo

ZAF

1 month ago

What SINESIPHO said about Hippo.co.za:

It was quick and efficient

Sanelisiwe

Hippo.co.za

1 month ago

In and out with quotes in no time! 😎 Thank you for this lovely feedback, Sinesipho.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 month ago

The experience was much easier

Sanelisiwe

Hippo.co.za

1 month ago

An easier experience is a better experience! Thanks for taking the time to let us know. 🙌

GERHARDUS

Dilyswyd gan Feefo

ZAF

1 month ago

What GERHARDUS said about Hippo.co.za:

Previously Hippi gave my number to every spammer. Now you choose and only that company contacts you

Sanelisiwe

Hippo.co.za

1 month ago

We've come a long way, Gerhardus! 😄 Thanks for noticing the difference. More control for you and a smoother experience all around.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 month ago

Easy to complete questions. Quick turn around on getting quotes.

Sanelisiwe

Hippo.co.za

1 month ago

Simple steps, speedy results! Thanks for sharing your experience with us. 💚

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 month ago

The first time I used it it said we have no offers for you. Then I tried using it again and it didn't give me what I was looking for.

Sanelisiwe

Hippo.co.za

1 month ago

Hey there, we're sorry to hear about the trouble you experienced on our platform. We'll escalate your issue to our team for further investigation. In the meantime, can we have one of our service champs call you and assist you with some quotes?