Headout communication is poor. The chat/ the phone calls or the emails there is no body to respond. Maybe nobody is listening. I am still waiting for my booking 261225 to legoland dubai refund as...
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Customer Successs
Headout
8 years ago
Hey Kareena!
I'm so sorry this was the case. The high volumes we face have been making it slightly difficult to respond to everyone. No excuses though. This is unacceptable and I cannot apologize enough for the hassle.
We have initiated the refund and depending on your bank, the amount reflect in your account in 2-7 business days.
For our Dubai trip, we booked 4 events through Headout.
1) at the top Burj khalifa and Dubai underwater aquarium and zoo
2) Aquaventure park at Atlantis
3) Abu dhabi city tour with Ferrari world with...
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Product reviews
Dyddiad y pryniant: 29/03/2018
0
Rhannwch
VU
Valued User
8 years ago
What Valued User said about Headout:
It was absolutely fine with Regards to booking & receiving confirmation was absolutely promptly done , only the issue came while changing the date of visit which unfortunately they couldn’t do it .
We just got back from Dubai, bought most of our admission tickets and day tours on the Headout website at discounted prices. Everything checked out and we had a great time! Truly convenience at...
Prices were good. Tickets were easy to pick up and instructions were clear. However, we bought "skip the line" tickets, and while we were able to skip the 3 hour line, we still had to wait for an...
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