I won't buy from them again because if something is not right (for example if clothing does not fit) they only provide a credit note rather than a refund. With so many online shopping sites offering...
Read more
hardtofind.
hardtofind.
11 years ago
Thanks for your feedback, we really appreciate it.
We'd be more than happy to issue a refund if this is what you prefer.
Our customer service team will be in touch shortly to arrange everything for you.
Warm regards,
hardtofind.
In general, really like hardtofind and website layout in particular.
hardtofind.
hardtofind.
11 years ago
Thanks for your feedback, we really appreciate it as it helps us to improve our services in the future.
I am sorry to hear the fitting of your purchase wasn't quite right. We'll be sure to pass this on to the seller, so they can improve their product description.
If you aren't happy with a purchase from hardtofind., you can return or exchange most items within 30 days of receipt.
You can view our full Returns Policy here: https://hardtofind.com.au/page/returns_refunds
Feel free to contact our customer service team on support@hardtofind.com.au if you need assistance or have any queries.
Warm regards,
hardtofind.
I have always found shopping on hardtofind a great expereince - they have a fantastic range of items at all price points and often offer free shipping. Dispatch is fast and when you do have to pay,...
Read more
Product reviews
Dyddiad y pryniant: 08/07/2014
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 years ago
I find hard to find has good products and quick delivery.. Fay Herlle
The products were meant to be a gift but they were sent separately, one to the shipping address and one to me at home, about 2 weeks late, which I then had to forward on to the correct address.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
