I have not received the sample. It was not sent to the address I provided claiming that the address does not exist.
Helen Hounsell
GWF Nutrition
4 years ago
Hi Sevastian, thanks for letting us know about this. We have sent one of the samples you requested to the address provided via the Royal Mail Click and Drop service - the address is pulled automatically from our website by their system and to our knowledge this was delivered ok. Can you tell me who has told you it couldn't be delivered because of an issue with the address? We'd be very happy to chase this up for you with RM in case there is an issue they haven't informed us about, and if you could shed a bit more light on the issues you've had that would be much appreciated.
We did also provide a full refund for the duplicate sample you ordered for the same address as these are limited to one per household I'm afraid.
Product reviews
Helen Hounsell
GWF Nutrition
4 years ago
Hi Sevastian, thanks for letting us know about this. We have sent one of the samples you requested to the address provided via the Royal Mail Click and Drop service - the address is pulled automatically from our website by their system and to our knowledge this was delivered ok. Can you tell me who has told you it couldn't be delivered because of an issue with the address? We'd be very happy to chase this up for you with RM in case there is an issue they haven't informed us about, and if you could shed a bit more light on the issues you've had that would be much appreciated.
We did also provide a full refund for the duplicate sample you ordered for the same address as these are limited to one per household I'm afraid.
Whilst I have no issues with the actual quality of the product, I was extremely disappointed that the actual bottle had not been sealed properly and had leaked all over the inside of the packaging.
Claire Forgacs
GWF Nutrition
4 years ago
Hi Geriit, i am so sorry to hear that the bottle you received has leaked, we try and make every effort to make sure that our products are well packed to prevent any damage on route to our customers, again apologies for the inconvenience, if there's anything we can do please let us know. Regards Claire
Product reviews
Claire Forgacs
GWF Nutrition
4 years ago
Hi Gerrit, I'm so sorry to hear that the bottle you received has leaked, we try to make every effort to make sure are products are well packed to prevent any damages on route to our customers, again apologies for any inconvenience, if there's anything we can do please let us know. Regards Claire
Dyddiad y pryniant: 19/11/2021
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 years ago
Quick delivery
Product reviews
Dyddiad y pryniant: 17/11/2021
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 years ago
very good service and delivery. been using for 3 weeks know both multi vitamin and joint aid what a difference in my bully's and no trouble with the eating it mixed in with there food.
Product reviews
Dyddiad y pryniant: 15/11/2021
0
Rhannwch
MH
Marie Hunter
Dilyswyd gan Feefo
4 years ago
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What Marie Hunter said about GWF Nutrition:
Omg I'm impressed.... Friendly, quick service and a product my furbaby will eat..
Looking into buying more now for him, he's only about 18 months old but want to protect his joints from and early...
Since 1971 it’s been our privilege to create exceptional nutritional products for pets and companion animals across Britain. Simply put, animals are at the heart of everything we do. Thanks to generations of nutritional knowledge our innovative range offers the most advanced feeds and supplements for cats, dogs, horses and alpacas available today.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Since 1971 it’s been our privilege to create exceptional nutritional products for pets and companion animals across Britain. Simply put, animals are at the heart of everything we do. Thanks to generations of nutritional knowledge our innovative range offers the most advanced feeds and supplements for cats, dogs, horses and alpacas available today.