Amateurs, could not organize the delivery in four atempts. Had to cancel the order, have…
Amateurs, could not organize the delivery in four atempts. Had to cancel the order, have got my money back at least.
Grass 247
Grass247
11 years ago
We are sorry that you were not happy with the service you received for your order. Although the vast majority of orders arrive on time and without issue unfortunately we are reliant upon external couriers and occasionally there can be delays for reasons beyond our control.
We are sorry that you did not want to pursue your order with us and we have provided a full refund as requested.
If you are looking to purchase grass in the future please do not overlook us and if you are looking to place an order please advise and we can look to offer a free upgrade for the delivery service because of the issues with this order.
Kind Regards
Adam
Grass 247
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Speedy response to my initial request for samples. Delivery and customer service equally impressive.
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Very speedy delivery and excellent service with the samples.
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Deliverry a spromised
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
After having my placed an order (based on the website) the product ordered was not…
After having my placed an order (based on the website) the product ordered was not actually available. I was swiftly appraised of this and of alternatives. Delivery was swift. The product that...
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0
Rhannwch
Cwsmer Dibynadwy
11 years ago
fast delivery and excellent help on phone call to company
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Excellent response in terms of order response and processing
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
delivery quick communication very good
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Website purchase experience not the best. Had to phone the order in. Phone experience positive.
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
All the order was good and easy Their delivery service was poor (TNT). I paid…
All the order was good and easy Their delivery service was poor (TNT). I paid extra for Saturday delivery but did not turn up, so had to wait til Monday.
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