As previously stated, poor delivery service and non-existent customer service.
Customer Services
Grass247
1 month ago
Good morning,
We appreciate you taking the time to review your recent order experience, and we are sorry to hear that you have been left feeling disappointed.
As a family-operated business, we have high expectations when it comes to providing quality products, along with exemplary customer and delivery service. We have not had any contact from you since the delivery date and are keen to investigate further to fully understand what occurred on the day. We expect all members of our staff to behave professionally at all times.
A member of our Customer Care Team will be in touch with you shortly to discuss this further and work towards a more satisfactory outcome.
Kind regards,
Jenny
Grass247
0
Rhannwch
GM
Graeme Murray
Dilyswyd gan Feefo
GBR
1 month ago
What Graeme Murray said about Grass247:
Fantastic quality and service
Great service, delivery was good.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
Great quick service
Great quick service delivery man so helpful Thanks Rob
0
Rhannwch
GT
Gerhard Telloke
Dilyswyd gan Feefo
1 month ago
What Gerhard Telloke said about Grass247:
Good Product and prompt delivery, Thank you!
0
Rhannwch
DG
Doreen Gulliver
Dilyswyd gan Feefo
1 month ago
What Doreen Gulliver said about Grass247:
very happy customer
excellent from start to finish as i reported in my review.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
Not happy with customer service
Had a wrong size roll delivered
No solution was agreed to
We had to re order another roll at our cost then wait until the roll was returned to get a refund
An extra 3 days added to our job plus...
Read more
0
Rhannwch
BB
Brian Bray
Dilyswyd gan Feefo
1 month ago
What Brian Bray said about Grass247:
Good quality and price
Good price and fast friendly service
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
Great product, reasonable price, excellent service
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