grandedigital.co.uk Adolygiadau

Good morning -- We are sorry to learn of your experience after our recent visit. First and foremost we can assure you that we are not in any way shape or form "scammers" and not sure why our number is associated with anything that has come up on Google or such like, however, we will look into this. Your review and comments will be shared with our service team immediately who will investigate further. Kind Regards, The Grande Digital Team

OK, so we have been in touch and the refund is being arranged. So at least you have peace of mind now. Regards

I will contact my colleague now and get this chased up for you, apologies for the delay. Regards.

Good morning -- We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review and share your positive experience on Feefo. On behalf of the team, thanks again - have a great day. Kind Regards, The Grande Digital Team

GaryS

Good morning Carl -- Excellent to hear we managed to reach you in a timely manner. Your feedback will be shared with the technician who served you. Thank you on his behalf for taking the time to share you experience and writing a review. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

PaulG

Good morning Justin -- Really good that we reached in a timely manner and the engineer who served your property left you satisfied after completing the work. Thank you so much for the 5 star score on Feefo, its really appreciated by the team. Have a great day and thanks again. Kind Regards, The Grande Digital Team

LeeN

Good morning Chris -- Great to hear we got the job done quickly and hopefully to your satisfaction. As for the cost, we always carry out a full survey with no obligation before any work is carried out with no call out charge. Customers always have the option to accept our quote or shop around. The price did include the VAT, it was a 20% discount that was offered on the job due to the work involved. Have a great day and thanks for sharing your experience. Kind Regards, The Grande Digital Team

Good afternoon Malcom -- Really good that we reached in a timely manner and the engineer who served your property was pleasant. Thank you so much for the 5 star score on Feefo, its really appreciated by the team. Have a good weekend and thanks again. Kind Regards, The Grande Digital Team

DavidJ

Good afternoon -- Thank you so much for the excellent feedback for the engineer who made the visit to your property. It's really appreciated you taking the time to write a review sharing your experience. Have a great day and thanks again. Kind Regards, The Grande Digital Team

GaryS

Good afternoon Glenn -- We are so pleased we were able to meet your expectations after the work was completed by the engineer. It's really appreciated that you took the time to write a review. Have a great day and thanks again. Kind Regards, The Grande Digital Team

JackJ

Good afternoon -- We are pleased to hear you were happy with the service received by the engineer. As for price, we always provide a full survey followed by a no obligation quotation before any work is carried out and there was no call out charge, so the only initial expense to yourself was your time. Customers then have the option to accept or decline the quote and can shop around should they wish. Thank you for sharing your experience all the same. Have a good weekend and enjoy the rest of your day. Kind Regards, The Grande Digital Team