How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Glow-worm Adolygiadau

https://www.glow-worm.co.uk/

Rated

Ardderchog

Glow-worm has been building robust, reliable and highly efficient boilers and controls for over 90 years.

Service

4.2

ratings over the past year

Arddangos pob 27 adolygiad

Cwsmer Dibynadwy

11 days ago

Dyddiad y pryniant: 21/07/2025

Just found it a little tricky registering,Doing things online just not for me.

Vaillant UK

Glow-worm

3 days ago

Thank you for your review and for taking the time to provide us with your feedback regarding the online registration. Should you need to contact us in the future all our contact details can be found here: https://www.glow-worm.co.uk/homeowner/contact/ Kind regards, Glow-worm

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

11 days ago

Dyddiad y pryniant: 16/07/2025

Very prompt and efficient service, carried out on time and to a professional standard.

Vaillant UK

Glow-worm

2 days ago

Thank you for your review and for taking the time to provide us with your feedback. We're pleased to hear that you received a prompt, efficient service. Kind regards, Glow-worm

Gweld adolygiad cwsmer llawn

Owen Curran

Prestwick

11 days ago

Dyddiad y pryniant: 18/07/2025

What Owen Curran said about Glow-worm:

Overly complicated registration system. Too many sections.

Vaillant UK

Glow-worm

2 days ago

Thank you for your review and for taking the time to provide us with your feedback on the registration process, we've passed this onto the relevant team. Kind regards, Glow-worm

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

11 days ago

Dyddiad y pryniant: 09/07/2025

Easy to do

Vaillant UK

Glow-worm

3 days ago

Thank you for your 5* review, we're pleased to hear you found the registering of your boiler easy to do. Kind regards, Vaillant

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

11 days ago

Dyddiad y pryniant: 09/07/2025

No interest in helping new customers have a positive experience with the product.

Gweld adolygiad cwsmer llawn

Susan Elwood

17 days ago

Dyddiad y pryniant: 04/07/2025

What Susan Elwood said about Glow-worm:

Because Gloworm are good that is why

Vaillant UK

Glow-worm

10 days ago

Thank you for your review and for taking the time to provide us with your feedback. Kind regards, Glow-worm

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

18 days ago

Dyddiad y pryniant: 10/07/2025

Relatively easy process

Vaillant UK

Glow-worm

11 days ago

Thank you for your review. We value your feedback of the registration process. Kind regards, Glow-worm

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

18 days ago

Dyddiad y pryniant: 10/07/2025

My old boiler was a glow worm which was very reliable.

Vaillant UK

Glow-worm

11 days ago

Thank you for your review and for taking the time to provide us with feedback. We're pleased you've chosen another Glow-worm boiler. Kind regards, Glow-worm

Gweld adolygiad cwsmer llawn

Robert Cavens

Edinburgh

19 days ago

Dyddiad y pryniant: 09/07/2025

What Robert Cavens said about Glow-worm:

Easy to navigate

Vaillant UK

Glow-worm

10 days ago

Thank you for your 5* review, we're happy to hear you found the system easy to navigate. Kind regards, Glow-worm

Gweld adolygiad cwsmer llawn

John Holding

Town

23 days ago

Dyddiad y pryniant: 25/06/2025

What John Holding said about Glow-worm:

Every thing have gone well

Vaillant UK

Glow-worm

10 days ago

Thank you for your review and for taking the time to provide us with your feedback. Kind regards, Glow-worm

Gweld adolygiad cwsmer llawn

Not received a review invite?

Am Glow-worm

Glow-worm has been building robust, reliable and highly efficient boilers and controls for over 90 years. Our products are made for homes that are there to be lived in, not just looked at. Whether it’s a hot shower after football training or feeling toasty on the sofa, we provide that warm flow that keeps everyone going. With a focus on customer satisfaction, Glow-worm continuously seeks feedback to improve their customer service. This commitment ensures they consistently deliver high-quality products and exceptional support, making them a trusted choice for homeowners seeking dependable heating solutions.

Read all

0330 100 3142

Glow-worm, Nottingham Road, Belper, Derbyshire, DE56 1JT, United Kingdom

Why trust Feefo reviews?

Dysgwch fwy am Feefo