Gigaclear Limited is no longer an active Feefo customer
Arddangos pob 1,441 adolygiad
Cwsmer Dibynadwy
4 years ago
Gigaclear early days
So far, when the service works, it is fine. However, in less than 4 months we've already had several outages lasting several hours. These are said to do with a third party but gigaclear is the...
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0
Rhannwch
TC
Trusted Customer
Hungerford
4 years ago
What Trusted Customer said about Gigaclear Limited:
Nowhere near as fast as the advertisement
Although when the service was first installed I was getting 300 MB up and down no problem and although the software on their app says the router has a similar speed I’m lucky to see 30 MB up and down...
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0
Rhannwch
BP
Beverly Pickering
4 years ago
What Beverly Pickering said about Gigaclear Limited:
Poor repair service
I lost internet reported on Saturday wasn’t till Thursday before a temporary repair made, constant calling to find out what was going on, as appointment kept being moved.
When finally return to...
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0
Rhannwch
TC
Trusted Customer
Sevenoaks
4 years ago
What Trusted Customer said about Gigaclear Limited:
Speed not all that was promised.
I have paid for a 50 Mbps service - I rarely get anything like that speed. It's usually around 30 Mbps.
Also, when my cable was installed, they never kept a map showing the routing of this cable....
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0
Rhannwch
JW
John Welham
4 years ago
What John Welham said about Gigaclear Limited:
Delivered 100% service at the speeds contracted
0
Rhannwch
Cwsmer Dibynadwy
4 years ago
Excellent speed!
0
Rhannwch
TC
Trusted Customer
4 years ago
What Trusted Customer said about Gigaclear Limited:
There competitive conpare to others
A good service for the money
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Rhannwch
Cwsmer Dibynadwy
4 years ago
The service has generally been fantastic, exceptional speeds, even in this rural location, with just a rare outage. Installation was difficult for the giga clear guys, but they persisted and got it...
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0
Rhannwch
Cwsmer Dibynadwy
4 years ago
Very satisfied with Gigaclear’s fibre broadband service.
Up and down speeds are always at the level in my contract, and 99% reliable.
I usually receive a text when there is an unplanned outage, before I’ve even noticed.
Problems fixed quickly.
Only...
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0
Rhannwch
BR
Bill Roberts
4 years ago
What Bill Roberts said about Gigaclear Limited:
Poor customer service
Poor customer service, staff in the Indian subcontinent unable to properly address the issues I rang up about. Phone lines crashing when I'm talking to them.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
