Hi Sandra,
Thank you for your review.
We're really sorry to hear about the frustration and inconvenience this situation has caused. We understand how upsetting it must be to deal with delivery issues, and we want to assure you that we are taking this matter seriously. While our policy requires us to allow 15 working days before we can consider a parcel lost, we can see that a supervisor has contacted the warehouse yesterday and initiated a search for your missing parcels. She should be back in touch with you at some point today with an update.We truly value your patience and understanding while we work to resolve this for you. Please rest assured that we are committed to ensuring you receive your items or a suitable resolution as quickly as possible.
Kind regards,
Gemporia
Dyddiad y pryniant: 01/12/2024
0
Rhannwch
NS
Nancy Siedler
Dilyswyd gan Feefo
Louisville,Ohio USA
1 year ago
What Nancy Siedler said about Gemporia.com US:
It took longer than expected to be delivered
Product reviews
Dyddiad y pryniant: 01/12/2024
0
Rhannwch
NG
NG
Dilyswyd gan Feefo
1 year ago
What NG said about Gemporia.com US:
I have always spoken to kind people who genuinely want to resolve issues.
Product reviews
Dyddiad y pryniant: 01/12/2024
0
Rhannwch
MS
Maria S.
Dilyswyd gan Feefo
Palmdale
1 year ago
What Maria S. said about Gemporia.com US:
Very responsive. Due to extenuating circumstances, there is a great need for me to keep a close eye on shipment. Getting a tracking number (FIC or Fedex tracking number) in the email sent to me,...
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
