How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Furniture123.co.uk Adolygiadau

http://furniture123.co.uk/

Rated

Ardderchog

75%

service satisfaction

86%

delivery satisfaction

86%

recommends

Service

4.4

Product

4.5

1,312

216

125

1,774

ratings over the past year

Arddangos pob 102,527 adolygiad

Cwsmer Dibynadwy

8 hours ago

Dyddiad y pryniant: 16/05/2025

Dissatisfied with service

Dissatisfied with delivery

Does not recommend

Would never order again having read your reviews and our experience, not worth it.

Trusted Customercarol smart

gateshead

10 hours ago

Dyddiad y pryniant: 20/05/2025

Satisfied with delivery

Recommends

What Trusted Customercarol smart said about Furniture123.co.uk:

ok until i staarted to assemble the chest i am 78 and could not unasemble as the top was the last piece

Product reviews

Cwsmer Dibynadwy

19 hours ago

Dyddiad y pryniant: 19/05/2025

Satisfied with service

Dissatisfied with delivery

Recommends

COMMUNICATION COULD BE BETTER. I HAD TO CALL TO FIND OUT WHY I'D NOT RECEIVED THE GOODS. AS PROMISED AT POINT OF ORDERING. I WAS TOLD THAT ORDER HAD DELAYED AS THE SMALLER PIECE WAS NOT IN STOCK ....

Read all

Product reviews

Mrs DRM

West Kilbride

20 hours ago

Dyddiad y pryniant: 20/05/2025

Dissatisfied with service

Satisfied with delivery

Recommends

What Mrs DRM said about Furniture123.co.uk:

Couldn’t sort my problem despite repeated calls, online chat and a direct message on insta. However when I received the product I was happy with it.

Trusted Customer

20 hours ago

Dyddiad y pryniant: 21/04/2025

Satisfied with delivery

Recommends

Product reviews

Trusted Customer

Aylesford

20 hours ago

Dyddiad y pryniant: 20/05/2025

Satisfied with service

Satisfied with delivery

Recommends

What Trusted Customer said about Furniture123.co.uk:

Great service - comms for delivery really good. No issues at all

Product reviews

Cwsmer Dibynadwy

20 hours ago

Dyddiad y pryniant: 20/05/2025

Satisfied with delivery

Recommends

I received my delivery at 8am which I didn’t expect to receive that early, but I am happy

Product reviews

DAVID ABBOTT

COTSWOLDS

1 day ago

Dyddiad y pryniant: 19/05/2025

Satisfied with delivery

Recommends

What DAVID ABBOTT said about Furniture123.co.uk:

Product reviews

Trusted Customer

1 day ago

Dyddiad y pryniant: 19/05/2025

Satisfied with delivery

Recommends

Product reviews

Kalyan C

Berkshire

1 day ago

Dyddiad y pryniant: 15/05/2025

Satisfied with service

Satisfied with delivery

Recommends

Product reviews

Not received a review invite?

Am Furniture123.co.uk

The Furniture123 team is made up of people with extensive experience of furniture manufacturing and retailing, marketing, IT, finance and logistics. Together we recognised that there was a better way for people to shop for furniture than to spend several weekends driving around from one showroom to another in search of the right item of furniture at an affordable price.

Read all

03300412271

Trident Business Park Neptune Way, Huddersfield, HD2 1UA, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Furniture123.co.uk Adolygiadau

Pine 3 Drawer Bedside Table - HamptonEdrychwch ar wefan y cynnyrchno top in parcel two bottoms had to compromise so now have chest with upside down top

Narrow Mirrored Radiator Cover with Gold Detail - 152cm - SophiaEdrychwch ar wefan y cynnyrchGreat purchase. Enhances the look of the house. Just love it Exquisite decor item.

Narrow Mirrored Radiator Cover with Gold Detail - 78cm - SophiaEdrychwch ar wefan y cynnyrchI needed a small decorative piece for a small space in my lounge. This came in as quite handy. The perfect piece.

Narrow Mirrored Radiator Cover with Black Detail - 78cm - SophiaEdrychwch ar wefan y cynnyrchFabulous 👌

Black 40inch WiFi Enabled Inset Electric Media Wall Fireplace - AmberGloEdrychwch ar wefan y cynnyrchEasy installation - really good looking LED flame and LED colour selection. Great find - well pleased

Black Decorative Stone Pebbles for Amberglo FireEdrychwch ar wefan y cynnyrchNice finishing addition to the fireplace - look really smart

Single White Wooden Guest Bed with Storage and Trundle - SanderEdrychwch ar wefan y cynnyrchI love the bed! But there is one small thing that I dont like is that the wheels dont have breaker and its really annoying when you going to sleep

Pine 3 Drawer Bedside Table - HamptonEdrychwch ar wefan y cynnyrchvery pleased with the purchase

Yellow Velvet Curved 3 Seater Sofa - AureliaEdrychwch ar wefan y cynnyrch

Set of 3 Mink Velvet Adjustable Swivel Bar Stools with Gold Base - SonnyEdrychwch ar wefan y cynnyrchExcellent quality chairs with great comfort Easy to assemble and very easy to maintain

Mink Velvet Adjustable Swivel Bar Stool with Gold Base - SonnyEdrychwch ar wefan y cynnyrchExcellent quality chairs with great comfort Easy to assemble and very easy to maintain

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?