quick delivery, this is very important for me, this wasn't quick enough. other than that everything was fine.
Amy
Friendly Turtle
6 years ago
Hi there! I'm so sorry that the delivery speed wasn't as fast as you had hoped for! We usually have great feedback on how fast our delivery is, so to allow me to investigate a little more, can you try and recall on which day you received your order? I can see your order was placed on a Sunday, so this would have been despatched on Monday, so you should have received this on Wednesday (48hrs from despatch). Hopefully I can find out what went wrong here! :)
The products arrived as stated, however I was accidentally sent the wrong item. Contacting the seller was easy and the response was prompt and I was reassured it was simply an uncommon human error- I...
What an excellent store! I'm so happy I found it and can buy so many things I need as I swap over to more sustainable goods. Shipped out quickly and an easy shopping experience. Will be buying from...
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